Business Office Manager

About Us

Brookdale is recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. We offer a home-like environment with gracious hospitality, neighborliness, and all-around comfort for our residents and their families. Our communities feature entertaining events and gatherings to foster connections. As an industry leader in clinical care with 589 communities nationwide (as of November 30, 2025), we provide extensive corporate support, including a robust training program, and numerous opportunities for career growth.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain community associates to provide high-quality care and personalized services to residents, while minimizing the use of premium labor (in conjunction with the HR department in a CCRC).
• Support the Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensure effective communication with associates, residents, families, vendors, and other visitors to the community.
• Ensure residents are properly billed for services provided and lead the timely collection of receivables.
• Oversee the payroll process to ensure associates are paid correctly.
• Ensure vendor invoices for goods or services are billed appropriately and processed for payment on a timely basis.
• Support an inclusive community culture.
• May directly supervise another department.

Requirements

• Associate degree (A.A.) or equivalent from a two-year college or technical school required; additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Minimum of three years of related experience and/or training.
• Previous managerial and office setting experience preferred.

Benefits

Part- and Full-Time Benefits Eligibility:

• Medical, dental, and vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-Time Only Benefits Eligibility:

• Paid Time Off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Disability (short- and long-term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement

To support associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with the company for at least a year.

Pay

Base pay will be determined by the applicant’s skills and experience.