Business Office Assistant
iCare Health Network · Bennington, VT · Yesterday
On-siteFull-time
About the role
The new MissionCare at Bennington is looking for a Business Office Assistant for administrative and reception duties.
Responsibilities
- Assists with daily resident trust banking.
- Assists residents and families with questions pertaining to resident funds.
- Assists with sorting of business office mail.
- Answers calls in a professional and courteous manner.
- Bills all third party carriers for payment and monitors/follows up on all payments.
- Reconciles accounts and prepares adjustments.
- Processes ancillary census and processes ancillary bills according to Medicare PPS guidelines.
- Monitors and follows up with problems on new and pending Medicaid or Medicare applications and keeps Business Office Manager updated regarding status.
- Responds to basic inquiries in-person and over the phone.
- Takes messages politely and accurately and delivers them promptly to the appropriate party.
- Welcomes and assists visitors at the reception area.
- Communicates effectively with company Managers and staff.
- Opens/sorts mail and distributes it to the proper parties.
- Compiles and completes Word and Excel documents as needed.
- Maintains confidentiality of all Company information.
- Performs various office duties including copying, faxing, filing, and scanning.
- Assists with compiling reports, as needed.
Qualifications
- Working knowledge of various software programs, required.
- Experience in a longterm care setting, preferred.
- Experience managing petty cash and resident funds, preferred.
- Must be highly organized with strong verbal and written communication skills.
- Experience in a customer service setting as well as communicating with people from various backgrounds.
Benefits
- Benefits program, includes health, dental, and vision insurance
- Paid Time Off, including vacation, personal, and sick time
- 401(k) Retirement program
- Short and Long-term disability insurance
- Collaborative work environment