Business Growth Field Trainer

Territory Sales & Account Management

Develop and grow your assigned territory through relationship-based outreach and lead generation.

Build and maintain referral partnerships with healthcare professionals, hearing care providers, senior living communities, VA organizations, and other community partners.

Manage and expand existing provider and referral accounts.

Generate new customer opportunities through presentations, events, networking, and in-person visits.

Increase awareness and adoption of CaptionCall services throughout your territory.

Travel

Travel throughout your local territory (:55-mile radius) for provider visits, customer appointments, and outreach activities (50–75% travel).

Maintain Accurate Information

Manage inventory, marketing materials, and installation equipment.

Customer Installation & Support

Install and troubleshoot CaptionCall phones in customer homes.

Train customers on confidently using the service.

Deliver a positive, customer-focused experience during every interaction.

Serve as a trusted local resource for customers and partners.

Pay & Compensation

Base salary: $48,000–$55,000 per year (depending on experience)

Performance-based incentive opportunities provide strong earning potential, with top performers capable of achieving six-figure total compensation.

Mileage reimbursement: For all business travel using your personal vehicle

Paid vacation, sick time, and company holidays

401(k) with company match and immediate vesting

Medical, dental, and vision coverage

Health Savings Account (HSA) with company contribution

Employee Assistance Program (EAP)

Career development and advancement opportunities

Requirements

High School Diploma or GED required

Valid driver’s license with reliable, insured personal vehicle

Willingness to travel frequently within assigned territory (50–75%)

Ability to lift, bend, stoop, and move equipment and complete in-home installations

Basic computer and CRM skills

Experience in outside sales, account management, community outreach, healthcare sales, or field-based customer service preferred not required

Experience working with seniors or healthcare providers is a plus

About Sorenson & CaptionCall

Sorenson Communications is a global leader in accessible communication services, helping connect people through captioned telephone services, video relay, and interpreting solutions.

Our mission: Harnessing the power of language, we connect diverse people and enrich the human experience.

Equal Opportunity Employer