Business Development Team - Supervisor

Responsibilities

• Serve as the primary commercial point of contact for existing non-captive OEMs, conducting regular check-ins and business reviews.
• Analyze existing customer usage data to identify up-sell, cross-sell, and early renewal opportunities.
• Identify customer pain points and coordinate with internal tech support, product, or account teams to deliver robust solutions.
• Proactively negotiate contracts and mitigate churn risks.
• Provide comprehensive follow-up and prepare variance analysis studies to assess the outcome of the planned versus actual.
• Work with team to create, review, and question cost and pricing models for new and current business.
• Collaborate with and provide support to Operations and Finance departments on day-to-day tasks as well as special projects.
• Support Business Development Manager in meeting sales targets by actively engaging in client meetings, negotiations (customers/vendors), and constructing proposals.
• Identify opportunities to improve existing non-captive customer satisfaction and operational efficiency.
• Escalate complex issues to appropriate teams and follow through to resolution.
• Communicate updates, solutions, and recommendations to customers.
• Prepare reports and documentation related to customer activities and service performance.

Qualifications

• All benefits pursuant to Company policy
• Excellent written and verbal communication skills
• ADVANCED PC skills - Word, Excel, Powerpoint, Outlook
• Excellent interpersonal and customer service skills
• Strong organization, prioritization, and analytical skills, with keen attention to detail
• Must be able to work independently and at the direction of Manager and/or HOT, HOD

Skills

• Bachelors Required
• 5 - 8 years of direct experience in Sales and Marketing and/or 3PL and 4PL

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care
• Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, 14 Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

Pay

$78,000 - $85,000 yearly salary range. (Subject to Compensation Study Upon Candidate Selection)

Schedule

Not specified

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care
• Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, 14 Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement