Business Development Specialist

Mountain River Physical Therapy, part of the Confluent Health family, is seeking a relationship-driven full-time Business Development Specialist to grow provider partnerships and increase patient referrals throughout the Wellsburg and greater area. This is a field-based role for someone who enjoys building relationships, representing a healthcare brand in the community, and turning outreach efforts into measurable referral growth.

About the role

You will have the opportunity to build meaningful healthcare partnerships, increase access to physical therapy services, and make a measurable impact on the growth of our Wilmington clinics.

Responsibilities

• Build productive relationships with physicians, referral coordinators, case managers, hospital systems, and other healthcare partners.
• Develop and execute a territory outreach plan focused on increasing awareness and patient referrals.
• Identify new referral opportunities and strengthen relationships with existing provider offices.
• Coordinate opportunities for physical therapists and clinic leaders to connect with referral sources.
• Track outreach activity, referral trends, and market opportunities to determine what is working and where additional focus is needed.
• Support community events, partnerships, sponsorships, and local marketing initiatives.
• Help clinic leaders create action plans for locations needing additional referral growth.

Qualifications

• 1-2 years of experience in physician liaison work, healthcare marketing, medical sales, provider relations, community outreach, or business development (preferred but not required).
• Bachelor’s degree or relevant clinical or healthcare experience (preferred but not required).
• Experience using Microsoft Office; CRM experience is a plus.
• Familiarity with social media and digital marketing tools is helpful.
• Valid driver’s license and reliable transportation.
• Ability to travel throughout the Wilmington territory.
• Ability to occasionally lift up to 25 pounds.
• Commitment to HIPAA compliance and patient confidentiality.
• High School Diploma/GED.

Skills

You will be a strong fit if you can:

• Build trust quickly and maintain professional relationships.
• Communicate confidently with physicians, office staff, and community partners.
• Manage a territory and prioritize outreach independently.
• Use data and feedback to adjust your approach.
• Represent Mountain River with professionalism and enthusiasm.

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off
• Family Building and Parental Leave Benefits
• 401(k) with employer matching up to 4%
• Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
• Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
• A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations

Pay

~$19-$25/hour + mileage reimbursement and quarterly bonus opportunity.

Schedule

Full-time, Monday through Friday.