Business Development Specialist

Mountain River Physical Therapy, part of the Confluent Health family, is seeking a relationship-driven full-time Business Development Specialist to grow provider partnerships and increase patient referrals throughout the New Martinsville and greater area. This is a field-based role for someone who enjoys building relationships, representing a healthcare brand in the community, and turning outreach efforts into measurable referral growth.

Responsibilities

• Build productive relationships with physicians, referral coordinators, case managers, hospital systems, and other healthcare partners.
• Develop and execute a territory outreach plan focused on increasing awareness and patient referrals.
• Identify new referral opportunities and strengthen relationships with existing provider offices.
• Coordinate opportunities for physical therapists and clinic leaders to connect with referral sources.
• Track outreach activity, referral trends, and market opportunities to determine what is working and where additional focus is needed.
• Support community events, partnerships, sponsorships, and local marketing initiatives.
• Help clinic leaders create action plans for locations needing additional referral growth.

Qualifications

• 1-2 years of experience in physician liaison work, healthcare marketing, medical sales, provider relations, community outreach, or business development (preferred but not required).
• Bachelor’s degree or relevant clinical/healthcare experience (preferred but not required).
• Experience using Microsoft Office; CRM experience is a plus.
• Familiarity with social media and digital marketing tools is helpful.
• Valid driver’s license and reliable transportation.
• Ability to travel throughout the Wilmington territory.
• Ability to occasionally lift up to 25 pounds.
• Commitment to HIPAA compliance and patient confidentiality.
• High School Diploma/GED.

Skills

• Build trust quickly and maintain professional relationships.
• Communicate confidently with physicians, office staff, and community partners.
• Manage a territory and prioritize outreach independently.
• Use data and feedback to adjust your approach.
• Represent Mountain River with professionalism and enthusiasm.

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off
• Family Building and Parental Leave Benefits
• 401(k) with employer matching up to 4%
• Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
• Clear growth pathways; many front desk team members have advanced into clinic management, operations, and leadership roles
• A collaborative team culture with access to leadership and a built-in buddy system across clinic locations

Pay

~$19-$25/hour + mileage reimbursement and quarterly bonus opportunity.

Schedule

Full-time, Monday through Friday.