Business Development Representative

About the role

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. The MSP (Managed Service Provider) Business Development Representative role is designed for individuals with a strong desire to break into tech sales, love working with a supportive team, and want to elevate their career.

Responsibilities

• Identify and research potential clients within target markets who may benefit from managed IT services.
• Engage potential customers using various methods such as cold calls, emails, networking events, and social media.
• Initiate contact with prospects to understand their IT challenges and business goals.
• Build and maintain a pipeline of qualified leads through consistent follow-up and nurturing strategies.
• Collaborate with technical teams to develop tailored solutions for potential clients.
• Present MSP services, highlighting benefits such as cost savings, improved efficiency, and enhanced security.
• Schedule and coordinate meetings or demonstrations between prospects and senior sales representatives or technical teams.
• Maintain detailed records of prospect interactions in CRM software.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the MSP space.
• Provide feedback to marketing and sales teams to refine strategies and campaigns.
• Meet or exceed individual targets for lead generation, qualified opportunities, and revenue contribution.
• Prepare regular reports on sales activities, pipeline status, and performance metrics.

Requirements

• Driven, self-motivated, and possess a growth mindset with a strong desire to consistently meet and exceed performance metrics.
• Written and verbal communication skills are essential; must have comfortability conducting conversations via phone and email.
• Highly organized with strong attention to detail.
• Team-first mindset and a collaborative spirit.
• Adapting well to change, and the ability to thrive in a fast-paced, dynamic environment.
• One year of professional working experience; prior experience in a customer-facing, sales-related role is a significant advantage.
• Familiarity with CRM tools (HubSpot).
• Experience with MSPs and IT infrastructure.

Benefits

• Competitive benefits package, including medical, dental, vision, and life insurance.
• 401k match.
• Unlimited approved PTO after one year (2 weeks your first year).
• 10 holidays including your birthday and a floating holiday!
• Gym reimbursement.
• Amazon Prime reimbursement.
• 40 hours for volunteer time.
• Paid maternity and paternity leave.
• Paid certifications.
• Learning and development programs.