Business Development Representative

About the role

Harri is a workforce operating system built for hospitality, helping restaurant, hotel, and multi-unit operators hire, schedule, engage, and pay their frontline workforce from one platform. The company serves quick‑service, fast casual, casual dining, fine dining, and coffee/cafe brands, including many large restaurant names, and is undergoing an AI‑first transformation of its go‑to‑market motion. This Business Development Representative role is based out of the New York office and is full‑time.

Responsibilities

• Generate net‑new sales pipeline through a mix of outbound prospecting (70%) and inbound MQL qualification (30%) across full‑service and limited‑service restaurant operators, multi‑unit groups, and franchise organizations.
• Execute prospecting cadences: maintain 250–350 total touches per week (50–70/day via phone, email, LinkedIn) across 60–80 unique accounts per week.
• Leverage AI tools (Clay, Artisan AI, Gong) to build AI‑assisted outbound workflows, personalize outreach at scale, and spot buying signals.
• Qualify prospects against Harri’s ICP and book meetings for Account Executives, targeting 12+ qualified meetings booked and held per month.
• Maintain CRM hygiene in Salesforce and HubSpot.
• Partner with the Sr. Director of Growth Marketing and Sales leadership to refine messaging, targeting, and cadences.

Qualifications

• 1+ years in a BDR/SDR or outbound‑focused sales role, preferably in B2B SaaS (exceptional candidates with less experience but strong drive will be considered).
• Sharp, concise written and verbal communication skills; ability to handle cold calls and write non‑templated sequences.
• Comfort with—or strong interest in—using AI tools to drive outbound efficiency.
• Strong attention to detail and ability to keep CRM data clean and trustworthy.
• Genuine interest in learning the restaurant/hospitality operator landscape and growing into an Account Executive (AE) role.

Skills

• Outbound Prospecting & Lead Qualification
• AI Sales Tech Stack (Clay, Artisan AI, Gong)
• CRM & Pipeline Management

Benefits

• Competitive salary within the stated range.
• Opportunity to drive critical projects for a high‑growth, innovative company.
• Experience working in a fast‑paced, global environment.
• Collaborative and supportive team environment.

Pay

$68,000–$73,000 (USD) per year, depending on experience.