Business Development Representative

About Us

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue significant year-over-year growth. Our success is driven by our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

About the Role

This is a unique opportunity to develop robust account management experience and contribute to the culture of a competitive, forward-thinking organization. We are looking for someone who is hungry, sets the tone, and gets results, while excelling in collaborative environments. You will thrive in this position if you are a skillful communicator, natural relationship builder, and hard-working teammate.

Training & Mentorship

As a Business Development Trainee, you will progress through a training and mentorship program designed to give you a strong foundation in brokering. Your mentor will play a critical role in your initial and ongoing success as your go-to resource for everything from the basics of account management to managing your own portfolio of customers. Training consists of:

• Classroom training led by an Arrive trainer to familiarize you with the third-party logistics industry alongside a group of your peers.
• Learning the Arrive story and the history that shaped the industry.
• Getting familiar with our proprietary technology, ARRIVEnow.
• Practicing outbound calls to carriers to apply the basics learned in the classroom.
• Working alongside an assigned mentor during training blocks to prepare you for the Business Development Representative role.

Responsibilities

• Learn the business through our mentorship and training programs, designed to get you ramped up quickly and effectively.
• Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and strategic pricing.
• Develop and create customized shipping solutions based on budget and customer needs.
• Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans.
• Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers.
• Bring a growth-oriented, support-the-customer, win-the-day attitude to the team.
• Become an expert in our business model, competitive advantages, and proprietary software.
• Support and develop relationships with existing customers, grow their book of business through operational excellence and customer experience, and proactively anticipate, identify, respond to, and resolve issues from customers, receivers, and drivers.
• Assist with pricing and quoting as needed and conduct industry research, planning, and needs assessment analysis.

Requirements

• Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields.
• Eager to contribute to a high-energy environment; you will build your career in an office, over the phone alongside a team of peers. A strong work ethic is essential.
• A proven ability to build relationships and establish rapport with peers, leaders, and clients alike.
• A winning attitude—you know what it’s like to succeed and are excited to experience success at the fastest-growing freight brokerage in the country.

Benefits

• Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Matching 401(k) program to invest in your future.
• Employee Resource Groups to build relationships and find your community at Arrive.
• Office-wide engagement activities, team events, and happy hours.
• Casual dress code—leave the suit and tie at home.
• Convenient Austin, TX location close to the airport and downtown with free on-site parking.
• Fully stocked coffee bar, Broker’s Brew, for your morning specialty drink.
• Onsite gym to stay active with the team.
• Free counseling sessions through our Employee Assistance Program to support your wellness.
• Paid company holidays, vacation time, and wellness days to manage your physical and mental health.
• 100% paid parental leave when you become a new parent.
• Referral Program—get paid to work with your friends.
• Relocation assistance for non-local candidates.

Culture

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc., Fast Company, Fortune, and earned accolades like Top Workplaces and Great Place to Work. We intend to top many more of those lists in the years to come. Our culture keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute, and Unidos.