Business Development Representative

About the role

Work is performed in an office environment and involves consistent telephone contact with customers, potential customers, and co-workers.

What you'll do

• Initiate sales calls to present company program to prospective customers
• Energize client expectations of company programs with a courteous and engaging telephone personality
• Build rapport with potential clients, selling & aligning program benefits to customer needs
• Close sales opportunities in a timely and effective manner
• Maintain working knowledge of product lines

Qualifications

• Customer Service skills (taking care of our customers on every call – helpful, friendly and kind)
• Excellent communication skills (ability to carry a conversation and build rapport with our amazing customers)
• Goal orientated mindset and competitive spirit (passionate about not only meeting goals but exceeding them)
• Active listening skills (ability to listen and solve problems)
• Computer Skills (ability to maneuver around the computer, sending emails, etc.)
• Teamwork Mentality (ability to cheer on other awesome Penguins)

Education and/or Experience

• High school graduate or GED preferred
• Previous telemarketing experience of at least (1) year desired
• Basic working knowledge of computer software systems

Work Skills

• Skilled in operating a computer, copy machine and multi-line telephone
• Skilled in answering the telephone in a pleasant and helpful manner
• Ability to add, subtract and perform basic arithmetic equations
• Ability to establish and maintain effective working relationships with Management, customers, potential customers, and co-workers
• Proven world class client service skills
• Ability to work through difficult/complex customer service issues
• Consistently embraces a "Think Customer First philosophy"
• The ability to remain professional and calm through difficult situations

Pay Range

$18 - $20 USD per hour (Penguin Patch - Keller)

Sales

Keller, TX