Business Development Representative

About the role

Join our mission to reduce long waiting times for autism diagnosis and ABA therapy. As a Community Outreach Liaison, you will generate leads and build strong relationships with families and local organizations.

Responsibilities

• Lead Generation & Prospecting
• Conduct outbound outreach through in-person visits, networking, cold introductions, and field drop-ins.
• Execute a consistent weekly prospecting plan to source new opportunities, support market share expansion, and build referral diversity.
• Qualify and document lead potential, partner alignment, and readiness for engagement.
• Log all outreach, visit notes, referrals, and contacts in Salesforce daily.
• Maintain complete visibility into referral status, outcomes, and lead aging across accounts.
• Own the integrity of your referral pipeline—including follow-up cadence, touchpoint tracking, and conversion insights.
• Collaborate with the Admissions and Sales Ops teams to resolve barriers to conversion and support funnel optimization.
• Territory Development
• Analyze referral patterns and territory performance to refine targeting efforts.
• Partner with Regional Sales Managers to identify underperforming pockets and high-growth zones.
• Event Strategy & Execution
• Plan and lead field events, education sessions, and outreach opportunities that directly support lead generation and awareness.
• Capture leads onsite, document contact data, and manage follow-up or handoff to internal teams.
• Must maintain a flexible schedule as the role may require early morning, evening or weekend availability for events.
• Collaboration & Reporting
• Work closely with Growth, Marketing, and Admissions to ensure aligned messaging and effective lead handoffs.
• Submit regular outreach reports, territory updates, and event summaries.
• Participate in weekly sales calls, coaching check-ins, and training.

Requirements

• High School diploma with minimum 3 years of experience in field sales, outreach, or business development.
• Demonstrated ability to generate leads, manage a sales pipeline, and meet performance expectations.
• Strong communication, relationship-building, and organizational skills.
• Required: Salesforce or similar CRM experience.
• Valid driver's license, active auto insurance, and reliable personal transportation.

Qualifications

• Bachelor's degree in business, healthcare, or a related field preferred.

Benefits

• 21 paid days off (15 PTO days increasing with tenure, plus 6 paid holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long-term disability, life insurance, AD&D insurance, and GAP Plan (TransAmerica)
• Generous 401(k) with up to 6% employer match
• 100% employer-paid maternity/paternity leave for up to 5 weeks
• Tuition reimbursement up to $2,500 per semester
• EAP (unlimited counseling 24/7), BeyondMed (discounts on wellness and elective healthcare services), PerkSpot (discounts on top brands), Pet Insurance (Nationwide), and On the GoGa wellbeing hub