Business Development Representative and Account Manager

Key Responsibilities

• Develop and execute an annual business development plan in collaboration with the Director of BD
• Identify and secure new business opportunities with Japanese and American customers in the region.
• Build and maintain long-term customer relationships to support successful project delivery.
• Expand business with existing customers through upselling and cross-selling Calsoft solutions.
• Manage the presales process, including pricing, proposals, and coordination with internal teams to ensure customer satisfaction and maintain target profit margins.
• Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals.
• Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with an emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 F&O as needed).
• Provide timely reporting and updated on BD activities to the Director of BD and maintain accurate data in Calsoft's CRM system.
• Collaborate with the Director of BD to design and implement marketing plans (e.g., seminars, events, promotional emails, website updates, blogs).
• Develop compelling value propositions to maximize company and regional revenue.
• Complete required training and maintain knowledge of Calsoft products and solutions.

Supporting Functions

• Collaborate with team members to achieve group goals.
• Share knowledge and support the activities of colleagues.
• Contribute to improving departmental services, revenue/profitability, and processes.
• Demonstrate and uphold Calsoft values, mission, and policies in daily work.
• Build positive working relationships with clients, colleagues, and business partners.

Minimum Qualifications

• Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or related field
• 2+ years of experience in the field or any related ERP software
• Maintain professional image in attitude, conduct and attire
• Outstanding customer service skills
• Demonstrate aptitude for learning new technologies
• Ability to effectively communicate technical concept to a non-technical audience
• Ability to interface well with other members of the organization
• Strong communication skills, both oral and written
• Business-level English in listening/speaking/reading/writing
• Native or high-business-level Japanese in listening/speaking/reading/writing

Desirable Qualifications

• Knowledge of manufacturing, distribution, or service industry processes
• Ability to develop, propose and implement innovative solutions as appropriate
• Contribute to and influence decisions regarding division procedures
• Ability to assist management in organizational planning

Benefits at Calsoft Systems

• Health & Wellness: Multiple medical, dental and vision plan options, plus wellness programs, telemedicine access, and mental health resources
• Flexibility & Savings: Pretax flexible spending accounts (FSAs), health savings accounts (HSAs and commuter benefits)
• Retailer & Ownership: 401(k) with employer match, plus participation in our Employee Stock Ownership Program (ESOP) to help you build long term wealth
• Work Life Balance: Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP)
• Learning & Growth: Incentives and reimbursement for Microsoft certifications and job related training, plus company supported development programs to help you grow your career
• Community & Impact: Opportunities to join companywide volunteer events. As a proud certified B corporation, we are dedicated to using business as a force for good

Pay

Salary range: $60,000 – $80,000/year