Business Development Program Liaison (Indianapolis, IN Bloomington, IN / Field Based)

About the role

The Business Development Program Liaison plays a pivotal role in fostering positive relationships between FreedomCare and the communities we serve. This role involves building relationships with state, health plans, and their case managers, connecting with community groups and patients to set up referral networks, and raising FreedomCare’s brand awareness in Indiana.

Responsibilities

• Create and implement comprehensive outreach strategies to engage with target communities and key stakeholders.
• Identify opportunities for collaboration and partnership with community organizations, government agencies, businesses, and other relevant entities.
• Represent the organization at community events, public meetings, and other forums to promote the organization’s initiatives.
• Build strong relationships with community leaders, local organizations, government agencies, and other stakeholders.
• Quarterly review of services and reports with key partners.
• Coordinate Community Events
• Design and oversee community programs and events that support the organization’s goals.
• Collaborate with internal departments to integrate community engagement efforts across the organization.
• Plan, organize, and coordinate community events, workshops, and information sessions to raise awareness of our organization's services and initiatives.
• Collaborate with internal teams to ensure seamless execution of events and maximize community participation.
• Develop and implement a comprehensive community engagement strategy that aligns with the organization’s mission, vision, and values.
• Identify and prioritize key community issues and opportunities for engagement.
• Monitor and evaluate the effectiveness of community engagement initiatives and adjust strategies as needed.
• Work collaboratively with the internal marketing team.
• Establish and nurture relationships with community leaders, influencers, and organizations to support our outreach efforts and enhance our impact.
• Cultivate and maintain strong relationships with decision-makers within the long-term care sector.
• Seek opportunities for collaboration and joint initiatives that align with our mission and goals.
• Analyze and research community partner needs for positive ROI.
• Engage with stakeholders to build awareness.
• Act as a primary point of contact for community inquiries, feedback, and concerns, and ensure timely and appropriate responses.
• Represent our organization at community meetings, forums, and events to share information, gather insights, and build rapport with stakeholders.
• Effectively communicate the benefits of our services, demonstrating how they can enhance patient care and outcomes.

Qualifications

• Bachelor’s degree or 5+ years of relevant experience in the field in community outreach, public relations, or related roles, with a strong track record of successful engagement and partnership development.
• Licensed Social Worker recommended.
• 2-3 years’ experience working in a homecare agency, community service-oriented agency, etc.
• Proven experience in the home care sector, with a deep understanding of its dynamics and needs.
• 2-3 years’ prior experience working with Medicaid providers preferred.
• Strong track record in sales, with a demonstrated ability to acquire new clients and drive business growth.
• Proven experience in business development, preferably in the healthcare or home care industry.
• Excellent communication skills, including written, verbal, and interpersonal abilities, with the ability to effectively engage diverse audiences and drive interest through targeted messaging.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.
• Critical thinking and problem-solving abilities, with a creative approach to developing innovative outreach strategies and initiatives.
• Ability to work collaboratively with internal teams, external partners, and community stakeholders to achieve shared goals and objectives.
• Passion for community engagement, social impact, and making a difference in the lives of others.
• Proactive and self-motivated with a passion for improving healthcare delivery and patient outcomes.

Benefits

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

Compensation Range: $55,000—$70,000 USD