Business Development Liaison

Reports to: CEO

Position Summary

Establishes and maintains relationships with customers and referral sources. Responds to requests and concerns; negotiates contracts with third party payers, government agencies and other entities requesting services.

Qualifications

• High School diploma or equivalent.
• Demonstrates knowledge of regulatory requirements and restrictions in hospice and home health services.
• Demonstrates negotiation skills.
• Excellent verbal, written communication skills.
• Demonstrates organizational skills, flexibility, assertiveness, and team orientation.

Essential Functions/Areas of Accountability

• Establishes and implements marketing initiatives.
• Negotiates contracts with managed care companies, government agencies and other payers that ensure optimal reimbursement.
• Establishes systems for consistent market assessment and develops a marketing plan designed to meet agency goals.
• Establishes and maintains mutually beneficial working relationships with current and potential referral sources and payers.
• Participates in budget development for the department and establishes allocations.
• Monitors use of resources within budget limitations.
• Participates with management team in strategic planning activities, identifying opportunities to improve services and better meet customer needs.
• Maintains comprehensive knowledge of the agency's markets, key referral sources, and position in the market related to competitors.
• Develops and maintains information on available community resources and assists customers and staff in accessing services or information.
• Participates in annual agency evaluation in areas of marketing, program development, growth, and expectations.
• Prepares reports of marketing activities and effectiveness.
• Works collaboratively with clinical staff to assure consistent message to the customers and the community.
• Other activities as directed.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location

On the road