Business Development Manager, Merchant Partnerships

The Business Development Manager, Merchant Partnerships role is based in the United States and offers the opportunity to build and scale strategic merchant partnerships within a fast-growing AI-powered commerce environment.

About the role

You will be responsible for identifying high-value opportunities, developing relationships with brands and retailers, and driving partnerships from initial outreach through launch. This role combines business development, commercial strategy, and cross-functional collaboration with product, engineering, operations, and success teams.

Responsibilities

• Identify and prioritize strategic merchant opportunities aligned with customer demand, category priorities, and business growth objectives.
• Build and manage a strong partnership pipeline through outbound prospecting, referrals, industry connections, and strategic channels.
• Lead discovery conversations, present partnership value propositions, and manage opportunities through the full sales and negotiation cycle.
• Negotiate commercial agreements, including partnership terms, product feed requirements, reporting expectations, and onboarding scope.
• Collaborate with product, engineering, operations, legal, and partner success teams to ensure smooth integrations and launch execution.
• Develop repeatable merchant acquisition processes, including qualification frameworks, outreach strategies, pipeline reporting, and performance tracking.
• Maintain accurate pipeline visibility and provide insights on acquisition performance, conversion trends, and growth opportunities.
• Support relationships with onboarding partners and external stakeholders to accelerate merchant activation and improve operational efficiency.

Requirements

• Experienced business development professional with a background in partnerships, commerce technology, or SaaS environments.
• Comfortable managing complex negotiations, building new relationships, and creating structure in a fast-moving organization.
• Experience selling to retailers, brands, marketplaces, commerce platforms, or merchant-focused technology companies.
• Proven ability to negotiate commercial partnerships and manage opportunities from prospecting to signed agreements.
• Experience collaborating with cross-functional teams, including product, engineering, operations, legal, and customer-facing teams.
• Familiarity with eCommerce ecosystems, product feeds, affiliate programs, payment or checkout solutions, marketplaces, or merchant SaaS platforms.
• Strong pipeline management skills with the ability to balance outbound prospecting, relationship development, and execution.
• Comfortable operating in an early-stage or high-growth environment with changing priorities and limited structure.
• Strong communication, organization, problem-solving, and stakeholder management abilities.
• Ability to independently build processes while consistently delivering measurable business results.

Benefits

• Competitive total compensation range of $155,000-$175,000 USD, depending on experience, skills, location, and role scope.
• Equity opportunities through stock options.
• Fully remote work within the United States.
• Medical, dental, and vision insurance coverage.
• 401(k) retirement plan.
• Flexible paid time off and company holidays.
• Opportunities for company offsites and team gatherings.
• A collaborative environment focused on innovation, ownership, and building scalable solutions.