Business Development Lead

What You’ll Do

• Team Leadership & Coaching
• Manage and develop a team of BDRs across outbound, warm signal follow-up, conference motions, and early qualification
• Coach reps on cold calling, personalization, objection handling, multi-threading, and live event networking
• Build a high-accountability culture centered on speed, craft, experimentation, and consistent execution
• Playbooks, Systems & Process
• Create and operationalize repeatable outbound plays across a variety of channels
• Create clear workflows for pre-event prep, post-event follow-up, call blocks, and account queue ownership
• Partner with Growth and Product Marketing to turn campaigns, content, and market moments into BDR-ready plays
• Improve tooling, routing, dashboards, and prioritization systems that help the team focus on the highest-leverage accounts
• Pipeline Performance & Cross-Functional Collaboration
• Own team performance across meetings sourced, qualified pipeline, conversion rates, and play-level effectiveness
• Work closely with AEs on account coverage, multi-threading, and strategic account penetration
• Partner with founders, Growth, PMM, and Product to bring field learnings back into messaging and GTM strategy
• Help shape how Listen shows up in the market through conferences, dinners, executive outreach, and creative outbound

Who You Are

• Player-coach mentality: Love developing reps, but close enough to the work to improve messaging, jump into deal strategy, and refine account plays
• Systems-oriented: Know how to turn ambiguity into process, dashboards, and repeatable team habits
• Creative and resourceful: Think in plays, signals, and real reasons to reach out
• High standards: Care deeply about rep development, message quality, and pipeline outcomes
• Fast-moving: Thrive in ambiguous startup environments where the motion is evolving in real time
• Cross-functional: Work well with founders, Growth, PMM, and Sales leadership to align on priorities and raise the team’s ceiling

Requirements

• 2+ years of experience in BDR/SDR leadership, outbound team management, or pipeline generation
• Experience building outbound processes, coaching frameworks, and operating cadences from scratch
• Comfortable working across cold outbound, warm signal follow-up, and event-driven pipeline motions
• Strong analytical skills and comfort using CRM + outbound tooling to manage performance
• SF/NYC based and available to be in office as we are 5-days a week