Business Development Agent - Automotive Sales

Job Responsibilities

• Respond to inbound customer inquiries through phone, email, and chat.
• Schedule service appointments and follow up with customers to confirm details.
• Handle customer questions regarding service options, promotions, and general inquiries.
• Follow up with leads and generate new opportunities for the sales and service departments.
• Work closely with the sales and service teams to ensure customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions in the CRM system.
• Provide excellent customer service by resolving issues and concerns promptly and professionally.
• Aid in various marketing campaigns to drive new customer leads and business.
• Meet and exceed individual performance goals related to lead generation, customer satisfaction, and appointment scheduling.

Position Information

• This is a full-time, non-exempt position.
• Your typical schedule will be an average of 40-45 hours per week.
• 5 Day work week w/ Saturdays are required.

Compensation

• Pay is a Base Hourly plus Commission structure – Including a 90 Day Pay Guarantee:
• Month 1 - $4,500 - total compensation
• Month 2 - $4,000 – total compensation
• Month 3 - $4,000 - total compensation

Benefits

• Full Health Insurance package including Medical, Dental, and Vision
• Employer paid for Short-term Disability and Basic Life Policies
• Additional Voluntary Long-term Disability and Supplemental Life Available
• 401K Retirement Plan with an excellent employer match
• Additional Retirement Plan Profit Sharing

About the Role

Join or team as an Automotive BDC Representative and apply today to take the first step toward a rewarding future with us!

Qualifications

No automotive experience necessary to succeed in this role.

Benefits

• Competitive pay and benefits package
• Opportunities for professional development and growth
• Collaborative and supportive workplace culture

Skills

Passionate and driven with strong customer service skills.

Benefits

• 80 year legacy in valuing customer service excellence and innovation
• Work in a collaborative and supportive environment
• Enjoy a competitive salary, benefits package, and opportunities for career advancement
• Help shape the future of customer experience in the automotive industry

Pay

• Compensation Range: Average annual compensation ranges between $50,000 to $65,000 per year.

Schedule

• This is a full-time, non-exempt position.
• Your typical schedule will be an average of 40-45 hours per week.
• 5 Day work week w/ Saturdays are required.