Automotive Business Development Agent

Job Responsibilities

• Respond to inbound customer inquiries through phone, email, and chat.
• Schedule service appointments and follow up with customers to confirm details.
• Handle customer questions regarding service options, promotions, and general inquiries.
• Follow up with leads and generate new opportunities for the sales and service departments.
• Work closely with the sales and service teams to ensure customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions in the CRM system.
• Provide excellent customer service by resolving issues and concerns promptly and professionally.
• Aid in various marketing campaigns to drive new customer leads and business.
• Meet and exceed individual performance goals related to lead generation, customer satisfaction, and appointment scheduling.

Position Information

• This is a full-time, non-exempt position.
• Your typical schedule will be an average of 40-45 hours per week.
• A 5-day work week with Saturdays are required.
• The pay structure includes a Base Hourly plus Commission structure with a 90 Day Pay Guarantee.
• Month 1 - $4,500 total compensation
• Month 2 - $4,000 total compensation
• Month 3 - $4,000 total compensation

What We Offer

• Opportunities for professional development and growth.
• A collaborative and supportive workplace culture.
• Competitive pay and benefits package including:
• Full Health Insurance package including Medical, Dental, and Vision.
• Employer-paid Short-term Disability and Basic Life Policies.
• Additional Voluntary Long-term Disability and Supplemental Life.
• 401K Retirement Plan with an excellent employer match.
• Additional Retirement Plan Profit Sharing.

Why Join Us?

• Be part of an exciting, fast-paced industry with endless growth potential.
• Work in a collaborative and supportive environment where your contributions matter.
• Enjoy a competitive salary, benefits package, and opportunities for career advancement.
• Help shape the future of customer experience in the automotive industry.

EEO Statement

We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to fostering a workplace where every individual feels valued, respected, and empowered to succeed.