Automotive Service Business Development Agent - Call Center

We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team!

About the role

At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications

• At least one previous customer service-related role
• Strong computer and phone skills
• Valid driver’s license and clean driving record
• Bilingual a plus!

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

What We Offer

• Hourly pay plus bonus
• Full Time - Monday through Friday with rotating Saturdays
• PTO and holidays
• 401(K) retirement plan with company matching
• On the job training
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash

Benefits

The top insurance program in the industry including medical, dental, prescription and vision.

Schedule

Full Time - Monday through Friday with rotating Saturdays

Pay

Hourly pay plus bonus

Benefits

PTO and holidays
401(K) retirement plan with company matching

Don’t miss out on this exciting opportunity to grow your career!