Business Continuity Manager

Responsibilities

• Leading the enterprise-wide BCM program to ensure organizational resilience and operational readiness during disruptive events.
• Oversight of the governance and continuous improvement of the Bank’s business continuity, disaster recovery, and crisis management capabilities.
• Partnering with business leaders, IT, oversight cohorts, and executive stakeholders to safeguard critical operations and minimize business impact.

Qualifications

• Bachelor’s degree in business, finance, risk management, information technology or related field.
• Certified Business Continuity Professional (CBCP) or equivalent, or must be able to obtain and maintain certification within one (1) year of hire.
• Master’s degree in business administration, finance, risk management, information technology or related field preferred.
• Seven (7)+ years of experience in business continuity management, disaster recovery (DR), crisis recovery, or related organizational resilience functions.
• Three (3)+ years of experience leading or managing a BCM or DR program, inclusive of strategy development, governance, and program oversight.
• Three (3)+ years of supervisory experience or leading cross-functional project teams.

Required Experience

• Excellent oral and written communication skills, with the ability to present complex information clearly to executives, business leaders, and cross-functional teams.
• Strong interpersonal and collaboration skills, with the ability to influence without authority and build effective relationships across the organization.
• Demonstrated leadership and decision-making abilities, including leading teams and coordinating response efforts during high-pressure or crisis situations.
• Advanced analytical, critical thinking, and problem-solving skills to assess risks, identify impacts, and recommend mitigation strategies.
• Strong planning, organizing, and project management skills, with the ability to manage multiple initiatives and deadlines simultaneously.
• Ability to maintain composure and sound judgment under pressure, particularly during incident response and recovery activities.
• High level of integrity with the ability to manage confidential and sensitive information responsibly.
• Exceptional attention to detail and follow-through to ensure accuracy and compliance across BCM documentation and processes.
• Strong time management and prioritization capabilities in a rapidly changing environment.
• Effective facilitation, training, and presentation skills, including leading BIAs, exercises, and governance forums.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn or work within BCM or GRC platforms (e.g., Fusion, Archer, ServiceNow BCM).
• Solid research skills to evaluate emerging BCM, DR, and crisis management best practices and regulatory expectations.

Pay

The salary range for this role is $125,000 to $155,000/yr; commensurate with experience. The successful candidate will be hired for the level of the position that aligns with their experience.

Schedule

Monday to Friday 8:00AM-5:00PM (Hours may vary)