Jobs · Management · North Carolina

Business Support Manager

Tata Consultancy Services · Charlotte, NC · 3 wk ago
ManagementFull-time

About the role

This position is responsible for managing the company's social media presence and engaging with customers online.

Responsibilities

  • Develop and execute social media marketing strategies to increase brand awareness and engagement.
  • Monitor and respond to customer inquiries and feedback on social media platforms.
  • Create and curate content for various social media channels.
  • Analyze social media performance metrics to inform future strategy.

Requirements

  • Bachelor's degree in Marketing, Communications, or related field.
  • 2+ years of experience in social media management or similar role.
  • Strong understanding of digital marketing principles and analytics tools.
  • Excellent written and verbal communication skills.

Qualifications

  • Proficiency in social media management tools such as Hootsuite, Buffer, or Sprout Social.
  • Experience with SEO and content creation.
  • Ability to work independently and manage multiple projects simultaneously.

Skills

  • Strategic thinking and problem-solving skills.
  • Attention to detail and ability to meet deadlines.
  • Knowledge of social media algorithms and best practices.

Benefits

  • Competitive salary commensurate with experience.
  • Flexible working hours.
  • Professional development opportunities.
  • Health insurance coverage.

Pay

Salary range: $50,000 - $70,000 per year.

Schedule

Full-time position with a flexible schedule.

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