Business Support Manager
Tata Consultancy Services · Charlotte, NC · 3 wk ago
ManagementFull-time
About the role
This position is responsible for managing the company's social media presence and engaging with customers online.
Responsibilities
- Develop and execute social media marketing strategies to increase brand awareness and engagement.
- Monitor and respond to customer inquiries and feedback on social media platforms.
- Create and curate content for various social media channels.
- Analyze social media performance metrics to inform future strategy.
Requirements
- Bachelor's degree in Marketing, Communications, or related field.
- 2+ years of experience in social media management or similar role.
- Strong understanding of digital marketing principles and analytics tools.
- Excellent written and verbal communication skills.
Qualifications
- Proficiency in social media management tools such as Hootsuite, Buffer, or Sprout Social.
- Experience with SEO and content creation.
- Ability to work independently and manage multiple projects simultaneously.
Skills
- Strategic thinking and problem-solving skills.
- Attention to detail and ability to meet deadlines.
- Knowledge of social media algorithms and best practices.
Benefits
- Competitive salary commensurate with experience.
- Flexible working hours.
- Professional development opportunities.
- Health insurance coverage.
Pay
Salary range: $50,000 - $70,000 per year.
Schedule
Full-time position with a flexible schedule.