Business Manager

Sales & Business Growth

Drive Revenue Growth: Develop and execute strategic sales plans to expand the company’s client base and market share across commercial and residential sectors.

Expert Estimating & Quoting: Conduct thorough on-site assessments and accurately prepare and present detailed cleaning estimates and proposals for potential clients.

Client Relationship Management: Build and maintain strong, long-lasting client relationships, ensuring high levels of satisfaction and retention.

Sales Process Ownership: Manage and guide the team through the entire sales pipeline, from initial lead generation and qualification through to closing deals.

Operations & Team Management

Build Our Culture and Team: Be responsible for interviewing, hiring, and training new individuals to exceed customer expectations and foster a positive, productive work environment.

Cleaning Team Leadership: Oversee and manage all field cleaning teams, ensuring efficient daily scheduling, work assignment, and adherence to quality and safety protocols.

Office Staff Coordination: Supervise and manage administrative and office support staff, specifically handling complex scheduling and logistics for all cleaning operations.

Fleet Management: Oversee the maintenance, repair, tracking, and efficient operation of the company vehicle fleet and equipment inventory.

Strategic Planning & Administration: Identify bottlenecks and implement process improvements across both sales and operations to increase efficiency and profitability.

Goal Setting & Reporting: Work closely with company leadership to set ambitious growth targets, track key performance indicators (KPIs), and prepare regular reports on sales performance and operational efficiency.

Quality Control: Conduct regular inspections and implement quality control checks to ensure all services meet company standards.

Job Requirements (Minimum Qualifications)

Legally authorized to work in the United States.

Ability to successfully complete a background check.

Must be bilingual, with full professional proficiency to communicate both in Spanish and English.

3-5 years of experience in sales, customer service, and/or office/operations management (or equivalent relevant experience).

Demonstrated track record of sales/estimating success in a service-based industry.

Proficiency in CRM software and Microsoft Office applications.

Ability to work a consistent schedule, typically Monday through Friday, 8 am to 5 pm.