Business Continuity and Disaster Recovery Manager

About the role

The Business Continuity and Disaster Recovery Manager leads the evolution of Dimensional’s Business Continuity/Disaster Recovery Program. This includes reviewing and restructuring business continuity plans and exercise schedules, developing self-service capabilities for business stakeholders, and providing guidance to the Crisis Management Team.

Responsibilities

• Assess, evolve, lead, and transform Dimensional’s Disaster recovery program to leverage enterprise capabilities and ensure compliance with industry standards and regulations.
• Develop and maintain Business Continuity Plans through engagement and collaboration with business and technical leadership.
• Lead and collaborate with the network engineering team as business continuity program team to maintain accountability for monitoring effectiveness of technical resiliency activities.
• Drive program adoption and implementation through process development, advocacy, example, and training.
• Ensure alignment between the business continuity and disaster recovery programs and validate people, process, and technology resources required for resiliency in the event of a recovery situation.
• Evaluate business requirements with technical stakeholders to inform the design of and monitor the effectiveness of architecture supporting resiliency and recovery objectives.
• Maintain awareness of and assess gaps in practice against developments in global business continuity and disaster recovery standards, regulations, and best practices.
• Foster and leverage relationships with leadership to achieve intended outcomes and ensure alignment.
• Interface with business continuity partners to ensure alignment between Business Continuity Plans and business process and resiliency architectures.
• Strategize, develop, lead, and execute tabletop exercises across Dimensional’s business and technology areas focused on educating all levels of stakeholders and maturing preparedness of our continuity and resiliency posture.
• Design a “continuous testing” methodology and a governance model to test/audit/refine our posture.
• Ensure DR stress tests exist to validate that BC requirements are well understood and have been met, including coordination, planning, and execution of large-scale DR exercises.
• Conduct Business Impact Analyses to identify potential risks and evaluate business impacts.
• Design integrations with incident response and disaster recovery functions and processes.
• Prepare and maintain organizational in external communications and documentation on all BC, DR, and other resiliency related topics.
• Cook up departmental responses and internal stakeholder communications during continuity events.
• Cook up reporting to boards, executives, and key stakeholders on our state of continuity, including strengths, risks, and areas of opportunity.

Qualifications

• Bachelor’s degree in Information Technology, Risk Management, or a related field, or equivalent practical experience.
• 5+ years’ experience in managing enterprise business continuity functions.
• Proven track record of implementing and managing BCPs, BIAs, and other continuity deliverables to measurably improve the continuity stance of an organization.
• Experience conducting large-scale continuity exercises.
• Deep understanding of technology infrastructure and its role in enabling business operations.
• Experience interfacing and communicating with executives in the capacity of continuity responsibilities.
• Experience leading enterprise-scale projects.

Preferred Competencies

• Certifications in one of the following preferred: ABCP, CBCP, CBCPI, CISSP, GCIH, ITIL, or BCI.
• Experience with BC/DR planning software and notification systems.
• Experience in incident management and reporting.
• Understanding security & infrastructure standards and regulations is a plus.
• Experience in the financial services industry, particularly familiarity with relevant regulatory requirements.

Benefits

Dimensional offers a variety of programs to take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.