Business Banking Relationship Management Manager (LO)

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent.

About the role

Wells Fargo is seeking a Business Banking Relationship Management Manager in Consumer & Business Banking, providing coverage for Business Banking Relationship Managers. This position has customer contact and job duties which may include needs assessing and referring customers interested in a dwelling secured product to a SAFE team member. This role includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in this position must meet Loan Originator (LO) requirements under Regulation Z.

Responsibilities

• Manage and develop a team of business bankers with a focus on customer relationship development, customer experience, and risk management.
• Promote the growth of the business by implementing strategies to increase revenue through onboarding new customers, deepening relationships with existing customers, and retaining existing credit or deposit balances.
• Identify and recommend opportunities for process improvement and risk control development.
• Make decisions and resolve issues regarding resources, objectives, and operations of the team to meet business objectives.
• Collaborate and consult with peers, colleagues, and multiple level managers.
• Collaborate with other managers and department leadership in hiring, training, development, and evaluation of individuals' performance.
• Manage allocation of people and financial resources for Small Business Banking Relationship Management.
• Mentor and guide talent development of direct reports and assist in hiring talent.
• Responsible for visiting business banking employees, customers, and prospects within an assigned market/geography.

Requirements

• 5+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 2+ years of leadership experience.

Qualifications

• 2+ years of supervisory or management experience.
• Proven collaboration skills across various levels of the organization.
• Strong leadership, collaboration, team building, and partnership skills.
• Strong analytical and critical thinking skills combined with strategic business focus.
• Demonstrated effective verbal, written, and interpersonal communication skills with the ability to present information to create understanding and influence decisions.
• Proven leadership ability to drive successful execution of business imperatives; ability to plan, prioritize, and set goals.

Job Expectations

• This role requires an onsite presence at one of the following locations:
  • 350 W Colorado Blvd, Pasadena, CA 91105
  • 21255 Burbank Blvd, Woodland Hills, CA 91367
  • 333 S Grand Ave, Los Angeles, CA 90071
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies, including financial responsibility, character, general financial fitness, and criminal background standards.

Pay

$143,000.00 - $224,000.00. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement