Business Banking Center Manager I

Culture

Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

About the role

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture.

Responsibilities

• Work cooperatively with and through others, building and maintaining relationships.
• Be required to work collaboratively within the organization and will be integral in motivating and bringing out the best in others.
• Perform in a role that involves connecting quickly with a focus to motivate and persuade others to act.
• Operate at an extremely fast pace and handled quickly, correctly, and efficiently while working within established guidelines.
• Meet and provide exceptional service to a diverse audience.
• Train and coach a successful sales team in the pursuit of small business and consumer clients for the bank while acting as a key point of contact for clients.
• Provide a full range of business banking services to clients with an emphasis on deposit, treasury management and loan products.
• Represent our Bank in the community, drive the Work Perks Banking initiatives with business clients.
• Demonstrate a strong knowledge of mortgage, business, installment loan options, and provide a broad base of financial and credit services.
• Aid other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Requirements

• Associates Degree or equivalent 2 years banking experience with external business development.
• Registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act, and NBH's compliance policies related to these requirements including acceptable background check investigation results.
• Driving is required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards.

Desired Skills

• Bachelor’s Degree or higher.
• Treasury Management sales experience.
• Consumer lending background and business lending experience.
• Bilingual language skills.
• Driven and motivated self-starter.
• Strong financial acumen and understanding of risk management.
• Passionate about proactive sales and the prospecting of new business.
• Effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients.
• Strong work ethic with an attention to detail and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Work Environment

• We are a culture that believes that people are our greatest asset and are at the heart of everything we do.
• We take pride in bringing clarity and simplicity to our associates (employees) and clients.
• Our decisions are made efficiently, fairly and locally.
• Our success is directly tied to the communities we serve.
• We are committed to our core value of meritocracy and supporting our associates in growing within their role.
• We are committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job.
• The Bank is proud to be a drug-free workplace.

Incentive and Benefits

• This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation.
• Incentives are earned quarterly based on the associate’s performance against the defined metrics as outlined in the score card.
• In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.