Business Associate, Emergency Department

About the role

Responsible for meeting all Emergency Department patients and completing the required Emergency Department patient registration documentation.

Responsibilities

• Collects, verifies and records patient demographic and insurance data accurately.
• Procures and documents patient insurance coverage.
• Inputs data into the Hospital EMR and generates Emergency Department chart and patient ID bracket.
• Confirms patient ID bracket information and places on patient wrist.
• Escorts patient to various areas within the hospital.
• Responds to telephone inquiries in a timely professional manner.
• Maintains accurate list of available hospital beds at all times.
• Prepares and distributes all Emergency Department lists.
• Prepares and completes insurance forms for patients with adequate coverage.
• Refers cases without adequate financial coverage (uninsured and under insured) to the Finance Department for Medicaid application.
• Obtains and documents updated patient demographics and coverage changes (e.g., name, address, current insurance, telephone numbers, etc.).
• Informs patients of all hospital or regulatory rules and regulations such as Health Care Proxy, admission consents, etc.
• Obtains all required patient signatures.
• Records patient information in ED log in a legible manner.
• Assists callers in locating admitted patients.
• Maintains accurate patient log for each processing area to include the patient’s final disposition and all other required data fields.
• Prepares statistical data reports (e.g., total amount of expirations, admissions, discharges, registrants, etc.).
• Advises patients of our Financial Assistance Program.
• Assigns in-patient bed and advises each unit of all impending admissions.
• Assigns discharge numbers and discharges patients from the system.
• Performs other related duties as requested.

Requirements

• High School Diploma or equivalent required.
• Graduate from an accredited college/university preferred.
• Minimum two (2) years clerical experience in hospital or health care environment.

Skills

• Typing (45-60 wpm) accurately, required.
• Proficient in computer database programs, required.
• Ability to read and communicate effectively in English.
• Excellent verbal/written/communication skills.
• Basic computer skills/knowledge with Word and Excel.

Physical Requirements

• Involves walking, sitting, talking, hearing, stretching, reaching and bending.
• May include some repetitive motions.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

Pay

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and can be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., site, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).