Business Applications Manager

Duties And Responsibilities

• Serve as the primary administrator and support lead for MUNIS financial, payroll, HR, and procurement systems.
• Provide end-user support, troubleshooting, training, and documentation to ensure effective system utilization.
• Collaborate with Finance, IT, and department stakeholders to align MUNIS functionality with business needs and strategic objectives.
• Lead system integrations, upgrades, testing, enhancements, and user acceptance activities in coordination with vendors and IT.
• Develop and maintain reports, dashboards, and data extracts to support operational and financial decision-making.
• Establish and promote best practices for system usage, data integrity, security, and standardized business processes.
• Identify and implement workflow improvements, process automation, and system enhancements to increase efficiency.
• Manage user access, security roles, and audit controls in accordance with Town policies.
• Serve as the liaison among departments, IT, and software vendors to resolve issues and ensure successful project delivery.
• Support change management initiatives and perform other related duties as assigned.

Requirements

• Possession of a bachelor’s degree in information systems, Computer Science, Finance, Accounting, or a related field required.
• Minimum of three (3) years of progressively responsible experience supporting ERP systems, preferably MUNIS.
• Demonstrated experience in end-user support, project management, training delivery, and business process improvement.
• Experience with system integrations, data management, and working with third-party vendors strongly preferred.
• Background in municipal finance, accounting systems, or public sector operations highly desirable.
• Proven ability to work collaboratively with IT professionals and business stakeholders.

Pay

Starting salary range: $100,000 to $110,000 annually, depending on qualifications and experience.

Schedule

This is a full-time exempt position.

Benefits

The Town of Natick offers excellent employee benefits.

How To Apply

Interested candidates should submit one combined PDF document that includes a cover letter and resume with a file name (last name, job title applying, Natick) to hr@natickma.org or to the Director of Human Resources, Town of Natick, 13 East Central Street, Natick, MA 01760.

The Town of Natick is an Equal Opportunity Employer.