Business Applications Manager

Responsibilities

• Provide day-to-day administrative support, user management, and access control for NetSuite and other core finance applications (Tipalti, Cube, Kyriba).
• Own NetSuite Operations: Manage the design, testing, implementation, maintenance, and configuration of the NetSuite system.
• Internal Controls & Audit Support: Partner with Finance to ensure all systems, processes, and controls align with Model Audit Rule (MAR) and internal policies and procedures.
• Adequate Internal Controls: Own monthly, quarterly, and semi-annual detective control documentation, provide robust audit support, and manage segregation of duty (SoD) considerations.
• Process Improvement & Project Management: Demonstrate experience in project management by owning process improvements from start-to-finish. Lead cross-functional efforts through requirements gathering, solutioning, building, testing, deploying, and final documentation.
• Evaluate Upgrades: Review and implement new NetSuite functionality and bi-annual updates to optimize system performance.
• Troubleshooting: Act as the primary support to resolve system errors, data discrepancies, and workflow bottlenecks.
• Connect the Stack: Identify system integration opportunities across NetSuite, third-party finance apps, Workday, and our proprietary Orinoco platform.
• Data Integrity & Analytics: Perform routine data audits, execute complex queries, and build custom dashboards/reports to provide actionable business insights.
• Cross-Functional Liaison: Serve as a technical interface between Finance, IT, external vendors, and broader business units. Build and maintain a positive, trusting relationship between development, IT, HR and other business areas.

Qualifications

• Mission-Driven: You genuinely care about our mission.
• NetSuite & App Administration: Deep, hands-on knowledge of core NetSuite functionality (security, roles/permissions, business processes, reporting) and general application administration with 3+ years of hands-on NetSuite administration experience, ideally within a regulated environment (SOX/MAR).
• End-to-End Project Delivery: Strong background in lifecycle project management, with a proven track record of owning process improvements from initial requirements gathering down to deployment and documentation.
• Autonomous & Communicative: Ability to work independently with minimal supervision, balanced with a clear understanding of when to escalate issues and communicate up to leadership. Must be an effective verbal and written communicator.
• Responsible AI Mindset: A balanced approach to innovation, possessing the critical thinking required to evaluate, test, and adopt AI tools responsibly. You understand how to leverage AI to drive efficiencies while carefully safeguarding data integrity, internal compliance protocols, and system security.
• Finance Workflow Savvy: Strong foundational background in accounting, corporate Finance workflows, system implementations, and day-to-day production support.
• Problem-Solving Mindset: Analytical and process-oriented with a proven ability to balance routine administrative tasks with long-term project deadlines and strict compliance requirements.
• Relentlessly Resourceful: You have a "roll up your sleeves" attitude, thrive with minimal guidance in a fast-paced virtual (remote) environment, and know how to say "no" to shiny distractions to keep core system support and projects on track.
• Exceptional Collaborator: You excel at building trusting relationships across multidisciplinary teams (IT, HR, Dev, and Finance).