Business and Benefits Administration Intern

At North Dakota Public Employee Retirement System (NDPERS), we are driven by our mission to champion the health and financial security of our members by providing comprehensive, innovative retirement and insurance benefit solutions through collaboration and personalized support.

About the role

Join us as a Business & Benefits Administration Intern on our retirement team. As an intern, there is endless potential to learn while gaining business experience and expanding your career knowledge. You will be an integral part of our Benefits team and ensure retirement and insurance benefits are administered effectively and accurately for the active and retired team members we serve. You will receive hands-on experience in the various NDPERS retirement plans and be introduced to the NDPERS insurance benefits. As an intern, you will have the opportunity to learn and dive into our retirement business services.

Responsibilities

• Process refund/rollover applications, respond to member inquiries for benefit payments, and follow up on missing documentation.
• Perform data entry of retirement forms, including but not limited to beneficiary forms, direct deposit information, and tax withholding.
• Research and respond to member or beneficiary inquiries regarding applications, incomplete forms, payments, and service purchase status. This may include responding by phone, written correspondence, or assisting in-person walk-ins.
• Conduct preliminary reviews and identify discrepancies in state employee pension benefit payments and new retiree accounts to be processed for monthly pension payroll.
• Verify member salaries, service credit, service purchases, final average salary, and retirement documentation on file.
• Review and process active and retired member-submitted elections for retirement and insurance.
• Support quality assurance by reviewing transactions for accuracy, complete special projects, and maintain confidentiality of member information.

Requirements

• Enrolled as a full-time student in an accredited college or university.
• At least sophomore standing by the beginning of the internship.
• Cumulative GPA of at least 3.0 on a 4.0 scale.
• Working in an internship that aligns with the student's academic major or career goals. Majors in accounting, business administration, finance, human resources, or a related field will be accepted.
• Strong verbal and written communication skills and proficiency with Microsoft Office products including Word and Excel.
• Enjoy working with Excel, be flexible in daily tasks, and possess excellent communication and organizational skills.
• Ability to prioritize multiple tasks while maintaining accuracy and attention to detail.

Pay

$18.00/hour

Schedule

• Approximately 40 hours per week during the summer months.
• Adjusts to 15-20 hours per week during the school year, with flexibility to accommodate classes and student schedules.
• Additional hours may be offered based on student availability.
• Internship can begin in August 2026 based on student availability.
• Duration is estimated to be six to fifteen months, determined by student availability and division needs.

Location

This position is based on-site at our office location in Bismarck, ND.