Business Analyst ll for IES

Key Responsibilities

• Collaborate with business stakeholders, subject matter experts, and technical teams to gather, analyze, document, and validate business and system requirements.
• Conduct business process analysis to identify opportunities for process improvement and support modernization initiatives.
• Translate business needs into functional requirements, user stories, process flows, wireframes, and technical documentation.
• Analyze existing business processes and legacy system functionality to support system enhancements and modernization efforts.
• Facilitate requirements gathering sessions, stakeholder interviews, workshops, and business process reviews.
• Support Agile development teams by clarifying requirements, reviewing deliverables, and ensuring solutions meet business objectives.
• Prepare functional specifications and maintain requirements documentation using established templates and requirements management tools.
• Collaborate with cross-functional teams to ensure successful implementation of technology solutions aligned with business goals.
• Assist with testing activities, requirements traceability, change management, and issue resolution.

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Public Administration, or a related field (or equivalent combination of education and experience).
• Four to seven years of experience as a Business Analyst.
• Four to seven years of experience performing client-focused business analysis and requirements gathering.
• Experience conducting stakeholder interviews, facilitating requirements gathering sessions, and documenting business and functional requirements.
• Experience analyzing, documenting, and validating system requirements to support application development and continuous integration/deployment.
• Experience developing technology recommendations based on business requirements.
• Minimum two (2) years of experience supporting an Integrated Eligibility System (IES) program within a Health and Human Services environment.
• Experience supporting Child Support or related Human Services program areas.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work effectively with business users, technical teams, and executive stakeholders in a collaborative environment.

Preferred Qualifications

• Four to seven years of experience documenting and validating system requirements across multiple agencies within Human Services environments.
• Experience supporting modernization initiatives involving legacy system analysis, business rule extraction, and documentation, particularly within the Child Support domain.
• Experience conducting business process analysis and developing As-Is and To-Be process models for web-based client applications.
• Experience creating process flows, user stories, wireframes, functional specifications, and other requirements artifacts.
• Experience using requirements management tools such as Blueprint or similar platforms.
• Experience working within Agile and hybrid project delivery environments.
• Familiarity with Integrated Eligibility Systems, public sector programs, and government technology modernization initiatives.
• Experience collaborating with multidisciplinary teams across business and technical organizations.

Benefits

• Medical, Dental & Vision benefits
• Company paid life Insurance
• 401k
• Paid-time-off
• Paid holidays