Business Analyst - Client Integrations, Information Technology

Responsibilities

• Client Engagement & Requirements Gathering
• API, Workflow, Event & Data Mapping
• Engineering & QA Collaboration
• UAT & Operational Support

Qualifications

• Required
• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field.
• 2-3 years of experience as a Business Analyst, Integration Analyst, or similar role.
• Experience working with APIs (REST, SOAP, or similar), including understanding payloads, authentication, error handling, and status codes.
• Experience supporting system integrations, workflow-driven platforms, or data-exchange projects.
• Proficiency with documentation, workflow, and AI-assisted tools for capturing requirements and analysis.
• Excellent communication skills for both client-facing and internal collaboration.
• Ability to work on-site Tuesday-Thursday in Pittsburgh, PA or Plano, TX.
• Strong organizational skills and ability to manage multiple concurrent workstreams.
• Must be authorized to work in the U.S. without sponsorship.
• Preferred
• Master's degree (MS or MBA).
• Familiarity with SDLC and agile delivery methodologies.
• Experience with API testing tools (e.g., Swagger, Postman).
• Experience collaborating with engineering, QA, and operational teams.
• Experience with leveraging AI-assisted tools to enhance requirements analysis, user story creation, documentation quality, and overall delivery efficiency.
• Familiarity in applying emerging AI capabilities to improve analysis workflows, documentation quality, and team productivity.