Information Technology (IT) Business Analyst

About the role

The Information Technology (IT) Business Analyst plays a crucial role in enhancing the quality of IT products and services, aligning business needs with IT solutions, and supporting the Authority’s strategic initiatives.

Responsibilities

• Elicits, analyzes, specifies, and validates business needs of stakeholders;
• Collaborates with project sponsors to determine project scope and vision;
• Conducts interviews to gather stakeholder requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods;
• Analyzes departmental information systems to ensure maximum system utilization and adherence to operational and regulatory changes;
• Manages project resources and budget allocation, creates and manages project schedules, and ensures timely completion of projected deadlines;
• Maintains knowledge of evolving technology and current business practices and trends;
• Interprets and understands the organization’s goals and objectives;
• Establishes and maintains effective working relations;
• Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders;
• Provides guidance and/or instruction to junior staff members;
• May be required to drive a vehicle to remote sites, HACLA events, and other locations to set up Audio/Visual equipment.

Requirements

• Minimum of (5) five years’ experience in information technology with emphasis on business systems analysis;
• Advanced experience with Microsoft Excel and Microsoft SQL desired;
• Prominent experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development preferred;
• Proven experience with project management skills and project management software skills, including planning, organizing, and managing resources;
• Graduation from an accredited college or university with a Bachelor’s degree in Information Technology, Computer Science, Business Administration or closely related field.

Skills

• Knowledge of principles and best practices with budget projections applicable to the implementation and support of business applications;
• Modern office equipment and procedures;
• Laws, regulations, resolutions, and codes applicable to organization’s business needs;
• Excellent analytical, mathematical, and creative problem-solving skills;
• Excellent listening, interpersonal, written, and oral communication skills;
• Highly self-motivated and self-directed with strong customer service orientation abilities.

Qualifications

• International Institute of Business AnalysisTM (IIBA®) Certifications such as Certified Business Analysis Professional (CBAP®), and/or Certification of Capability in Business AnalysisTM (CCBA®) or similar certification.

Benefits

Details about benefits will be provided in a separate document or during the interview process.

Pay

Details about compensation will be provided in a separate document or during the interview process.

Schedule

Details about the work schedule will be provided in a separate document or during the interview process.