Business Analysis Manager

Application window expected to close on 08/26/2026; posting may be removed earlier if the position is filled or sufficient applications are received.

About the team

The Commerce Product Management & Engineering (CPM&E) team drives Cisco’s growth by enabling seamless software procurement through Public Cloud Marketplaces like AWS, Azure, and Google. We bridge the gap between complex business requirements and scalable technical execution to ensure Cisco remains a leader in cloud-based software delivery. Our global, matrixed team is comprised of strategic thinkers, data analysts, and engineers who thrive on solving complex commerce challenges. We are a collaborative group that values innovation and operational excellence in a rapidly evolving market. Joining us means playing a direct role in shaping how millions of customers access and purchase Cisco’s software portfolio.

Responsibilities

• Lead the optimization of Cisco’s PCM route-to-market by bridging business requirements and technical execution to ensure operational excellence.
• Partner with IT, Finance, and Business Operations to integrate our Indirect model into PCM platforms for seamless, scalable software delivery.
• Generate data-driven intelligence using predictive analytics and AI/ML insights to substantiate strategic recommendations and drive business value.
• Conduct deep-dive assessments of market and technology attributes to develop business cases that accelerate PCM adoption.
• Facilitate alignment between internal business units and external Cloud Service Providers to ensure the successful execution of our commerce initiatives.

Requirements

• Bachelor’s degree in management or a related field with 5+ years of professional experience in software/SaaS, cloud delivery, or commerce operations.
• Hands-on experience with top-tier cloud platforms including AWS, Azure, or GCP.
• Demonstrated experience with Cisco Commerce systems and Buying Programs.
• Knowledge of Public Cloud Marketplace operations transaction models.
• Proven track record of executing projects using Agile methodologies.

Preferred Qualifications

• Strong ability to synthesize complex data into actionable leadership recommendations.
• Exceptional interpersonal skills for navigating cross-functional environments and influencing stakeholders.
• Experience leveraging AI/ML-driven insights to optimize business processes.
• Passion for continuous process improvement and “smarter, not harder” problem-solving.
• Ability to challenge assumptions respectfully to drive strategic alignment.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

Pay

Starting salary range for this position is $111,100.00 to $147,500.00 (U.S. and Canada locations, excluding incentive compensation, equity, or benefits). Individual pay is determined by the candidate’s hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. Full salary ranges for specific locations:

• New York City Metro Area: $134,500.00 – $202,600.00
• Non-Metro New York State & Washington State: $119,200.00 – $200,800.00

For quota-based sales roles, the ranges include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• Non-exempt employees: 16 days of paid vacation time per full calendar year (accrued at 4.92 hours per pay period for full-time employees)
• Exempt employees: Flexible vacation time off with no defined limit (subject to availability and business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward annually
• Additional paid time away for critical or emergency family issues
• Optional 10 paid days per full calendar year to volunteer
• Eligibility for annual bonuses (non-sales roles, subject to Cisco’s policies)
• Eligibility for Cisco restricted stock units (vesting based on continued employment)

Employees on sales plans earn performance-based incentive pay on top of base salary, split between quota and non-quota components. Quota-based incentive pay structure:

• 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota
• 1.5% of incentive target for each 1% of attainment between 50% and 75%
• 1% of incentive target for each 1% of attainment between 75% and 100%
• At or above 1% for each 1% of attainment beyond 100%, with no cap on incentive compensation

Non-quota-based sales performance elements may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold for sales incentive compensation.