Bursar Assistant

About the role

Under supervision, performs routine administrative tasks related to bursar accounts, such as applying tuition and fees and processing payments. Audits bursar accounts and payments to ensure compliance with deadlines and applicable regulations; communicates discrepancies to supervisor and may assist with routine corrections.

Responsibilities

• Fields emails and phone calls, responds to inquiries and requests, and explains policies and procedures.
• Helps students, parents, employees, sponsoring organizations, departments, and other constituents understand billing information, including deadlines, interest, payment plans, fees, and processes.
• May serve as a resource to lower-level Bursar Assistants and university constituents.

Requirements

• High school diploma or equivalent (such as HSED or GED).
• 2 years of experience in a relevant field. Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Skills

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable

Pay

Up to $40,560 per year.

Benefits

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)