Bursar Assistant

We need to output HTML fragment with sections: About the role? Actually we have Position Overview, About Endicott College, Key Responsibilities, Qualifications And Skills, maybe Benefits? There's a line "To learn more about our employee benefits click here." but no actual benefits listed. So we should not create Benefits section because no specific content. Pay: we have salary range $47,000–$57,000. So we need a Pay section. Schedule: there is mention "Flexibility to work occasional evenings or extended hours during peak operational periods, including registration and other major campus events." That's schedule info. So we can include Schedule section. Also location info: "We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line." That's location/benefit? Could be part of About the role? Could be a separate section like Location? Not required headings list includes Benefits, Pay, Schedule. No Location heading. Could fold location into About the role or About Endicott College. Probably include in About the role as a paragraph. We must not repeat job title as heading. Use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Position Overview (could be About the role). About Endicott College could be About the role? Actually About Endicott College is about the institution; could be About the role? Might be better as About the role? But we have both Position Overview and About Endicott College. Could combine into About the role section? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. We have Position Overview -> About the role. About Endicott College could be part of About the role or maybe we could make a separate About the college but not in list; better to incorporate into About the role. Key Responsibilities -> Responsibilities. Qualifications And Skills -> Qualifications (maybe also Skills). Could combine Qualifications and Skills under Qualifications heading. Or we could have Qualifications and Skills separate? The list includes Qualifications, Skills as separate possible headings. We could do both: Qualifications heading for education/experience, Skills heading for competencies. But we have Core Competencies list; that could be Skills. And Qualifications And Skills includes education, experience, etc. So we could split: Qualifications (education/experience) and Skills (core competencies). However we must avoid thin sections. Might be better to have one Qualifications section that includes both education/experience and competencies. But the instruction: Prefer a few substantive sections over many thin ones. So maybe combine into Qualifications. Pay section: salary range. Schedule section: flexibility to work occasional evenings etc. We must not include boilerplate like "To learn more about our employee benefits click here." (that's a link). Remove. Also remove "Other Duties", "Reporting Structure", "Supervisory Responsibilities", "Core Competencies" maybe we incorporate into Skills/Qualifications. We need to preserve all substantive information. So we need to include details from Position Overview, About Endicott College, Key Responsibilities, Qualifications And Skills, Pay, Schedule (flexibility), location/parking/commuter rail. Let's extract: Location/parking/commuter rail: "We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line." Position Overview: The Bursar Assistant is a pivotal member of the Bursar's Office within the Administration & Finance Division, reporting directly to the Bursar. This position serves as a primary point of contact for student financial accounts and is responsible for the assistance with accurate billing, collection, and reconciliation of tuition, housing, and related fees for Undergraduate, Graduate, and Continuing Education programs. In support of the Bursar Team the Assistant will provide exceptional customer service by advising students, families, and other constituents on student account matters, payment options, billing procedures, and institutional policies. This role requires strong interpersonal skills, sound judgment, and the ability to communicate complex financial information with professionalism, empathy, and discretion. The ability to work independently on overarching and often competing projects is a necessity. The successful candidate is detail-oriented, customer-focused, and committed to supporting student success through accurate financial account management and responsive service. About Endicott College: Endicott College is a vibrant community located on Boston’s North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We’re known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees. Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued. Key Responsibilities list: - Analyze and reconcile student accounts, including the assessment of tuition and fees, adjustments, payments, credits, and account balances. - Greet students and families in person and on the phone - Monitor, respond or triage all student correspondence received through the ticketing system - Support Associate Bursar’s in outbound calling to students with delinquent accounts - Provides information and or assistance to students in person, by email or over the phone as necessary. - Promotes a positive image of the Bursar’s Office when handling customer/client problems by treating each individual with respect and resolving their concerns/complaints in a professional manner. - Responsible for adherence to credit policies as established by the Board of Trustees as well as Federal and State regulations. - Participates in registration process by assisting students at the stopping point due to their financial obligations to the College - Flexibility to work occasional evenings or extended hours during peak operational periods, including registration and other major campus events. - Reliable transportation for attendance at required campus events and work-related responsibilities. - Contribute to continuous process improvement and perform additional duties as assigned to support the overall success of the Bursar's Office and the College - Provide operational support and cross-coverage for other functions within the Bursar's Office - Assist Sr. Associate Bursar with projects and tasks assigned by the Bursar - Community Engagement: Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings. Show a spirit of collaboration and community involvement, including volunteering when possible. - Other Duties: Other duties as assigned (maybe we can drop as boilerplate) - Reporting Structure: Reports to the Bursar. Works under general supervision. Supervisory Responsibilities: No supervisory responsibilities. (Could drop as boilerplate) - Core Competencies list: Reliability, Organization, Communication Skills, Adaptability, Follow Through, Customer Service, Initiative/Personal Leadership, Team Player. (These are skills) - Qualifications And Skills: - High School diploma required. - Associates degree or equivalent experience preferred - Experience with student accounts receivable, billing, collections, or higher education finance preferred. - Strong problem-solving skills with exceptional attention to detail. - Excellent organizational and time-management skills with the ability to prioritize multiple responsibilities in a fast-paced environment. - Outstanding written, verbal, and interpersonal communication skills with a strong customer service orientation. - Ability to build collaborative working relationships across departments and work effectively as part of a team. - Ability to work effectively with students, families, faculty, staff, and external partners from diverse backgrounds. - Ability to maintain confidentiality of records and information - Proficiency in Microsoft Office Suite, Google Workspace, and student information or enterprise resource planning (ERP) systems. Pay: In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $47,000–$57,000. Endicott College considers factors such as (but not limited to) the scope and responsibilities of the position, relevant work experience, education, specialized skills, internal equity, and external market data when extending an offer. The final salary is determined by the Human Resources Office based on these factors. This range reflects base salary only and does not include benefits or other compensation. Effective Date of Current Version: August 2026. We should keep the pay range and maybe note that it's base salary only. The rest about factors could be considered boilerplate? It's substantive about how salary determined. Might keep but it's somewhat generic. Could keep as part of Pay section. Schedule: Flexibility to work occasional evenings or extended hours during peak operational periods, including registration and other major campus events. Also reliable transportation for attendance at required campus events and work-related responsibilities (maybe schedule/location). We'll include schedule section with that flexibility. Now construct HTML:

About the role

... combine Position Overview and About Endicott College and location/parking/commuter rail.

Responsibilities

• ... each responsibility.

Qualifications

• ... qualifications and skills (including core competencies). Could split but we can combine.

Pay

... salary range and note.

Schedule

... flexibility to work occasional evenings etc.

We must not include Benefits section because no specific benefits. Check for any duplicated lines: Ensure we don't repeat. Now craft the text. About the role paragraph: Include Position Overview, About Endicott College, location/parking/commuter rail. Let's write: The Bursar Assistant is a pivotal member of the Bursar's Office within the Administration & Finance Division, reporting directly to the Bursar. This position serves as a primary point of contact for student financial accounts and is responsible for the assistance with accurate billing, collection, and reconciliation of tuition, housing, and related fees for Undergraduate, Graduate, and Continuing Education programs. In support of the Bursar Team the Assistant will provide exceptional customer service by advising students, families, and other constituents on student account matters, payment options, billing procedures, and institutional policies. This role requires strong interpersonal skills, sound judgment, and the ability to communicate complex financial information with professionalism, empathy, and discretion. The ability to work independently on overarching and often competing projects is a necessity. The successful candidate is detail-oriented, customer-focused, and committed to supporting student success through accurate financial account management and responsive service. Endicott College is a vibrant community located on Boston’s North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We’re known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees. Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued. The college is located approximately 20 miles north of Boston, offers free parking, and is accessible by commuter rail on the Newburyport/Rockport line. That's one paragraph? Could be multiple

but we can keep as one

with line breaks? Better to split into multiple

for readability but still within section. The instruction: use

for prose. Could have multiple

inside section. We'll do multiple

. Now Responsibilities

with each bullet. List items: - Analyze and reconcile student accounts, including the assessment of tuition and fees, adjustments, payments, credits, and account balances. - Greet students and families in person and on the phone - Monitor, respond or triage all student correspondence received through the ticketing system - Support Associate Bursar’s in outbound calling to students with delinquent accounts - Provides information and or assistance to students in person, by email or over the phone as necessary. - Promotes a positive image of the Bursar’s Office when handling customer/client problems by treating each individual with respect and resolving their concerns/complaints in a professional manner. - Responsible for adherence to credit policies as established by the Board of Trustees as well as Federal and State regulations. - Participates in registration process by assisting students at the stopping point