Burlington CSR

About the role

Bellair Charters/Airporter Shuttle is a fast-paced, growing company seeking career-minded individuals to join our team of professionals. We hire hungry, hardworking people who are positive problem solvers, compassionate customer service representatives, eager to work and team players. We provide on-the-job training and many opportunities for advancement.

Responsibilities

• Schedule and book reservations by telephone for Bellair Charters/ Airporter Shuttle, Grape Line, and Gold Line, and CSR calls for Dungeness
• Respond to customer emails
• Greet customers who walk into the office
• Work as part of a team to grow and improve the business
• Give change when required, with cash handling experience a plus

Requirements

• Strong customer service skills
• Attention to details
• Professional attitude and attire at all times
• Excellent written and verbal communications
• Ability to handle information confidentially
• Experience with Excel and Microsoft Word is preferred
• Ability to multi-task in a fast-paced environment
• Friendly and upbeat personality
• Willing to work weekends

Compensation

Solo $19.75, Training Wage $19.00. Raises are based on skills acquired and demonstrated rather than hours worked, or seniority. There is potential for raises and bonuses for good work, as well as the ability to move up in the company and increase wages.

Schedule and Location

Location - Burlington Bellair office, 844 S Alder Street. Shifts include Friday, Saturday, Sunday with flexible start times, and Thursday, Friday, Saturday 11:30AM - 10:00PM, with a 30-minute lunch break.

Benefits

• Health Insurance
• Dental Insurance
• Sick Pay
• Paid Time Off
• Select Paid Holidays
• Shuttle Tickets for Friends and Family

The company contributes 75% of all healthcare benefits after a 60-day probationary period for full-time employees who average 30 hours.

Work Environment

Bellair is a bustling company with multiple things going on at one time. Being able to focus on tasks in the midst of distractions, handle stress well, and work together as a team to problem solve and provide excellent customer service is a must.