On- Site CSR

Job Duties

• Orders items to ensure appropriate inventory levels are maintained for Consignment customers.
• Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory.
• Sells Motion Industries’ assets by identifying and influencing Gross Profit through negotiation of sale and purchase prices.
• Generates sales by actively promoting Motion Industries’ products to existing customers.
• Expedites backorders by pulling inventory and preparing orders for shipment to customers.
• Handles customer returns and adjusts non-contract customer pricing based on competition and company profit.
• Minimizes Branch freight costs by determining the most cost-effective method to fulfill customer orders.
• Routinely interacts with customers to obtain and fulfill orders correctly.
• Interacts with suppliers as necessary to obtain pricing for items.
• Partners with Account Representatives to ensure customer satisfaction.
• Assists customers by troubleshooting via telephone or email and identifying correct parts.

Requirements

• Typically requires a high school diploma or GED.
• Customer service and communication skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Good driving record required.
• Reliability, organization, and attention to detail required.

Qualifications

• Knowledge of customer service and communication skills.
• Ability to multi-task and manage time effectively.
• Basic computer skills, including email and internet search capabilities.
• Good driving record.
• Attention to detail and reliability.

Skills

• Customer service and communication skills.
• Time management and multitasking abilities.
• Basic computer skills, including email and internet search capabilities.
• Good driving record.
• Attention to detail and reliability.

Benefits

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Pay

N/A

Schedule

N/A

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

Equal Opportunity Employer

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.