Building Automation Service Specialist - Senior or Lead Level

About the role

Supports the Miramar, FL branch, serving customers in the Miami & Fort Lauderdale areas. Siemens aims to empower customers by bridging the real and digital worlds, improving efficiency, safety, adaptability, and sustainability.

Responsibilities

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers, and complete assigned training
• Coordinate with contractors on job sites, maintain tools and test equipment
• Respond to emergency service calls as directed during regularly scheduled hours and after hours as needed
• Support after hours during on-call rotation, respond to service calls (emergency and on-site)
• Perform repairs as directed on all automation system types
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
• Provide instructions to customer personnel regarding proper system operations and assist with training
• Identify and report system discrepancies, suggest system upgrade opportunities, and assist in pricing of repairs and upgrades to existing agreements
• Perform system checkout and startup on projects
• Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
• Work rotational on-call and/or minimal overnight travel
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs
• Perform other duties as assigned

Requirements

• Basic Qualifications: 3+ years of experience servicing electronic control or HVAC equipment (Senior Level), 5+ years of experience servicing electronic control or HVAC equipment (Lead Level), electro-mechanical experience, user PC/software skill, ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions, must be able and willing to use hand tools, laptop, email, smartphone, tablet as well as carrying and moving equipment and tools weighing up to 50 pounds unassisted, experience with Microsoft Office (Word, Excel, and Outlook), ability and willingness to work overtime when needed, must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program
• Preferred Qualifications: High school diploma or state-recognized GED, specialized skill training/certification, 5+ years of experience installing and servicing electronic control or HVAC equipment, knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations, engineering and programming (PLC or BMS) background, knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

Qualifications

• High school diploma or state-recognized GED
• Specialized skill training/certification
• 5+ years of experience installing and servicing electronic control or HVAC equipment
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

Skills

• Electro-mechanical experience
• User PC/software skill
• Ability to work in various circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Experience with hand tools, laptop, email, smartphone, tablet, and carrying and moving equipment and tools weighing up to 50 pounds unassisted
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Ability to work overtime when needed
• Valid driver's license with limited violations; eligibility to participate in Siemens' fleet vehicle program

Benefits

Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

Pay

The pay range for this position is $57,120 - $113,587 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.