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Jobs · Engineering · Maryland

Senior Building Automation Service Specialist

Siemens · Baltimore, MD · 1 wk ago
On-siteEngineering$63k–$108k/yrFull-time

About the role

This position supports our Baltimore, MD branch, which serves customers throughout the greater Baltimore area. It also supports a team dedicated to the Eastern Shore, primarily based in Millsboro, Delaware. While the role is centered in that region, occasional overnight travel—up to three consecutive days—may be required to assist customers across the service area.

Responsibilities

  • Execute digitalization and standard service operations strategies
  • Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
  • Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path
  • Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintain tools and test equipment
  • Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types
  • Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
  • Provide instructions to customer personnel regarding proper system operations and assist with training
  • Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and perform system checkout and startup on projects
  • Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs
  • Perform other duties as assigned
  • Develop strong working relationships with internal and external customers, identify needs, and resolve issues
  • Work Overtime as needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
  • Work Rotational On-Call and/or Minimal Overnight Travel

Requirements

  • Electro-mechanical experience (either in a previous role or through education) and user PC/software skill
  • 3+ years of experience performing preventive maintenance and diagnostics of automation systems
  • Demonstrated on-the-job experience with: Open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking Engineering concepts, programming, job start-up and checkout, and troubleshooting
  • Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
  • Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
  • Experience with Microsoft Office (Word, Excel, and Outlook)

Qualifications

  • Basic Qualifications: High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma or state-recognized GED
  • High school diploma

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