BSA/AML Operations Supervisor

Summary

Our risk management team excels in risk assessment by leveraging extensive industry knowledge, analytical skills, and a systematic approach to identify and mitigate risks. We ensure effective risk management tailored to BOKF’s needs through comprehensive evaluations, continuous monitoring, and interdepartmental collaboration. By reviewing operations, providing feedback on best practices, and identifying opportunities to enhance controls, we help BOKF achieve its objectives and improve overall risk management. This role is for Tulsa, OK only.

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Job Description

The BSA/AML Operations Supervisor is responsible for supervising, training, and developing a team of BSA/AML Investigation Specialist I employees responsible for the review, analysis, and disposition of alerts and activities associated with the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Currency Transaction Reporting (CTR), exemption monitoring, and related regulatory requirements. This position provides leadership, technical expertise, and operational oversight to ensure alerts, referrals, and regulatory processes are completed accurately, timely, and in accordance with regulatory requirements and internal standards. This position supervises day-to-day workflow, supports employee development, monitors quality and productivity, assists with operational reporting, and contributes to system testing, process improvements, and control enhancements within assigned BSA/AML operational areas.

Team Culture

Our team is centered on vigilance, analytical thinking, and collaboration. Team members work together to identify, assess, and mitigate risks, creating an environment where growth and skill enhancement are highly valued. This proactive and cooperative approach ensures the bank's stability and resilience in a dynamic financial landscape. We believe investing in people’s potential leads to lasting careers and stronger teams.

How You'll Spend Your Time

• Lead – Coach, develop, and support a team while managing daily investigative workloads, priorities, and deadlines to ensure timely and accurate case resolution.
• Guide – Provide expertise on sanctions screening, suspicious activity monitoring, regulatory requirements, and investigative best practices to support informed decision-making.
• Review – Evaluate complex cases and determine the appropriate investigative actions, escalation paths, and risk-based resolutions.
• Maintain – Support effective controls, procedures, and monitoring practices that promote regulatory compliance and operational integrity.
• Assist – Partner with internal stakeholders during audits, regulatory examinations, and corrective action initiatives to address compliance requirements and identified risks.
• Support – Participate in system enhancements, user testing, and technology implementations to improve operational effectiveness and user experience.
• Leverage – Utilize data, AI, and technology tools to enhance investigative analysis, strengthen decision-making, and improve operational efficiency.
• Apply – Exercise sound judgment and responsible AI practices when evaluating risk, conducting investigations, and supporting compliance-related decisions.
• Improve – Identify opportunities to streamline processes, enhance workflows, and drive continuous improvement across investigative operations.
• Collaborate – Work closely