Brooklyn Care Manager StillWell NY

About the Role

FlexStaff is hiring a Care Delivery Manager RN to work in Brooklyn, NY (Stillwell location). This position is temp-to-perm, paid at an hourly rate, and supports nursing standards of excellence with advanced professional education to deliver high-quality care. The role requires a strong background in community health/homecare and solid management experience. Orientation will take place in the Bronx.

Responsibilities

• Review and ensure effective development and execution of personalized care plans to improve participant satisfaction and outcomes.
• Facilitate and complete Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDR), and other meetings, including attestations and collaboration with the Virtual IDT.
• Serve as manager on call during non-operational hours, handle follow-ups, and initiate grievances on behalf of participants/caregivers.
• Run necessary Clinical Delivery reports and represent the Community Health Nurse (CHN) in all IDT meetings.
• Balance and allocate staffing and resources to ensure seamless team assignments and coverage.
• Coordinate care with the IDT to align with participants’ health care needs and goals.
• Collaborate with clinicians to review UAS and the UAS analyzer system for assessment accuracy.
• Investigate and address incidents, ensuring timely Level 2 investigation and documentation.
• Ensure complete and accurate participant documentation, including enrollment, disenrollment, and clinical notes.
• Collaborate with HR on interviews, coaching, and disciplinary actions; assist in onboarding and professional development training.
• Ensure regulatory compliance at federal and state levels.
• Evaluate work performance and competency of direct reports, providing feedback and completing annual performance reviews.

Qualifications

• Degree from an NLN-accredited nursing school (RN, BSN required) or at least five (5+) years’ experience in a health care setting.
• Successful completion of an accredited Nursing Program; Baccalaureate degree highly desired.
• Case Management Certification recommended within two (2) years of employment.
• Bilingual preferred.

Pay

Pay Rate: $74/hr

Schedule

Monday - Friday, 8:30am-5:00pm (1-hour lunch)