Broadband Technician (Copper) - $2000 Sign On Bonus ***Training Provided***

About the Company

AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Founded in 1984 with a single fiber optic cable, AFL has grown to encompass every facet of the passive optical network, employing over 5,000 associates worldwide and generating annual sales exceeding a billion dollars. In 2019, AFL acquired ITC Service Group, a Sacramento-based company specializing in broadband installation, design, and staffing services for the telecommunications and IT industries. ITC Service Group, established in 1999, delivers managed services and workforce solutions for nationwide planning, design, construction, installation, and maintenance of voice, data, and video networks. Both companies share core values and philosophies, ensuring a strong foundation for customers and employees.

About the Role

You will need the ability and drive to work well with others to achieve common goals and foster a cooperative climate, as well as to work independently in the field with little supervision. A personal vehicle and tools are required.

Responsibilities

• Install and activate high-speed internet and voice services over copper infrastructure
• Perform troubleshooting, maintenance, and repair of broadband lines and equipment
• Run, terminate, and test copper cabling (inside and outside the home)
• Install network interface devices (NIDs), modems, and related equipment
• Diagnose service issues using testing tools and resolve connectivity problems
• Educate customers on service usage and basic troubleshooting
• Maintain accurate job documentation and service records
• Follow all safety protocols and company procedures

Requirements

• Experience in telecommunications, broadband, or copper line installation preferred
• Strong understanding of copper wiring, DSL, or voice services (a plus, not required)
• Ability to work in confined spaces, at heights, and in various weather conditions
• Strong problem-solving and customer service skills
• Must have own vehicle and tools required to perform installations
• Valid driver’s license and clean driving record

Training & Development

• Paid training provided for qualified candidates
• Ongoing technical development and support
• Opportunity to grow within the company

Work Environment

• Combination of indoor (residential homes) and outdoor field work
• Physical work including lifting, climbing ladders, and working in tight spaces
• Customer-facing role requiring professionalism and communication

Why Join Us

• Competitive compensation
• Training and career growth opportunities
• Work with a leading telecommunications provider