Broadband Technician (FIBER) - $2,000 Sign-On Bonus ***Training Provided***

About the Company

AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Founded in 1984 with a single fiber optic cable, AFL has grown to encompass every facet of the passive optical network, employing over 5,000 associates worldwide and generating annual sales exceeding a billion dollars. In 2019, AFL invested in ITC Service Group, a Sacramento-based company offering broadband installation, design, and staffing services to the telecommunications and IT industries. ITC Service Group, established in 1999, delivers managed services and workforce solutions for nationwide planning, design, construction, installation, and maintenance of voice, data, and video networks. Both companies share core values and philosophies, benefiting customers and employees alike.

About the Role

You will install fiber optic service to residential homes, working both independently in the field and collaboratively to achieve common goals. This role requires a reliable personal vehicle and your own tools.

Responsibilities

• Install fiber optic service to residential homes (FTTH installations)
• Run fiber from street to home (aerial and/or underground drops)
• Perform interior and exterior routing of fiber, including wall penetrations and clean cable management
• Install, configure, and activate high-speed internet and voice service equipment (ONTs, routers, voice gateways)
• Perform fusion splicing, terminations, and connectorization
• Test and troubleshoot fiber lines using OTDR and power meters
• Verify proper operation of internet speeds and voice line functionality
• Educate customers on their internet and phone services, including basic WiFi setup
• Maintain a clean, professional work environment inside customers’ homes
• Ensure all work meets company standards, safety requirements, and local codes
• Accurately document installs, service calls, and test results

Requirements

• 1–3+ years of experience in fiber optics, telecom, or residential installations preferred
• Experience working in customer homes with strong customer service skills
• Ability to work both indoors and outdoors, including attics, crawl spaces, and exterior walls
• Reliable personal vehicle for transportation to job sites
• Must provide own basic tools required for installation work
• Valid driver’s license with a clean driving record
• Strong troubleshooting and problem-solving skills
• Ability to lift 50+ lbs and work in varying weather conditions
• Comfortable working at heights and using ladders

Preferred Qualifications

• FOA (Fiber Optic Association) certification or similar
• Experience with FTTH, GPON, or residential broadband deployments
• Experience installing or troubleshooting VoIP or voice services
• Basic networking knowledge (WiFi setup, routers, etc.)
• Experience with drilling, fishing lines through walls, and home construction basics

Benefits

• Unit pay
• Paid training provided for candidates looking to grow in fiber optics and broadband services
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for advancement within a growing company

Work Environment

• Daily travel to residential job sites across the Las Vegas area
• Work performed both inside customers’ homes and outdoors
• May require working in tight spaces, on ladders, or in high temperatures
• On-call or weekend work may be required based on demand

Why Join ITC?

ITC is a fast-growing company focused on delivering high-speed internet and voice solutions over next-generation fiber networks. Join a team that values quality work, customer satisfaction, and offers strong growth opportunities in a high-demand industry.