Breakfast, Pool, & Owner's Lounge Attendant - Residences at The Little Nell - Winter
Residences at The Little Nell offer exquisite private mountainside homes and guest rooms situated at the base of Aspen Mountain. Owners and rental guests enjoy exceptional personal service delivered by Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, and unparalleled access to America’s most famous mountain town.
About the role
The Breakfast, Pool, & Owner’s Lounge Attendant is responsible for setting up and maintaining the breakfast buffet or dining area, ensuring all food items are stocked and presented attractively. This position assists guests utilizing the pool and facilities, as well as with family-friendly Food & Beverage activations. The role provides excellent customer service by assisting guests, replenishing food as needed, and maintaining cleanliness throughout the breakfast service. This position reports to the Director of Front Office.
Responsibilities
- Set up breakfast each morning; shifts are 6am-11am, 12-3pm, or 3:30-8pm
- Serve guests hot & cold breakfast items as well as some refreshments, soft drinks, beer, and wine during the evening
- Continually restock dry food items and refill all drink containers during breakfast hours
- Assist in brewing a variety of coffees for guests
- Wipe down and bus tables during Food & Beverage hours
- Clean surfaces and floors to prepare the Lounge sitting area for lunch
- Rotate into stewarding duties as scheduled, including washing dishes and kitchen equipment, restocking beverage coolers, and other prep work
- Assist guests as needed and help maintain the cleanliness of the RLN pool and Garden Deck areas during mid-day service
- Refresh clean pool linens and robes as needed, including bringing linens and cups, dishware back to housekeeping and prep kitchen throughout the shifts
- Help with skimming the pool and hot tub areas to maintain a clean environment
- Walk all floors and landings for dishes to return to the prep kitchen or in-room dining
- Help with some seasonal events and family activations such as s'mores night and movie nights
- Other duties as assigned
Requirements
- Must be over 16 years of age
- High School Diploma or equivalent preferred
- 1 year of food and beverage experience preferred
Skills
- Knowledge of food safety practices and hygiene standards
- Familiarity with various breakfast items, including dietary restrictions and common allergens
- Knowledgeable of 5-star service standards
- Excellent communication and customer service skills to interact effectively with guests
- Strong organizational skills to ensure the timely replenishment and presentation of breakfast items
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Ability to anticipate guest needs and provide a welcoming and positive dining experience
Work Environment & Physical Demands
- Ability to reach, crouch, kneel, stand, walk, or be on your feet for extended periods of time
- Regularly work in wet, hot, and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
- Must be able to occasionally lift, push, or pull up to 50 lbs. individually or with assistance
Benefits
This position is classified as seasonal full-time or part-time, eligible for the following benefits:
- Paid Time Off Programs (enrollment dates differ across programs)
- Paid Leave Programs (full-time only)
- Employee Ski Pass and Dependent Ski Passes (full-time only)
- Employee Ski Pass (part-time only)
- Other company perks