Valet - Residences at The Little Nell - Winter

Job Summary

The Valet will provide prompt and courteous valet parking service to all hotel guests and assist Bellperson as needed. This position reports to the Guest Services Manager.

Essential Job Functions/Key Job Responsibilities

• Park and deliver vehicles to and from the garage basement promptly, efficiently, and safely
• Drive in a safe and responsible manner at all times
• Return the guest vehicle in the same condition as it was left, i.e. seats, radio and mirrors in the same position
• Lock the car and return the keys with properly marked tags to lock the box. Cars that cannot be locked properly should be noted on the valet ticket
• Complete tickets according to protocol, including inspecting the outside of the car and writing down any obvious damage
• Report damages to a guest’s car immediately to the Guest Services Manager or Manager on Duty, completing incident reports immediately
• Aid guests with vehicle problems or direct them to the concierge for assistance
• Keep valet area clean and orderly at all times
• Aid at the front door at the Doorperson/Bellperson's request
• Assist with the collection of monies for hourly parking
• Reconciliation of vehicles for overnight parking
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Current Driver’s License, with no violations
• Familiarity with hotel fire and safety procedures
• Knowledge of daily functions, locations and times to assist guests with inquiries
• Excellent communication & guest relations skills
• Excellent time management skills
• Ability to comply with all policies and procedures for the Rooms Division, The Little Nell and Aspen One
• Ability to assist in emergency and security procedures as directed by management
• Ability to complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
• Ability to be a team player

Additional Information

• Work Environment & Physical Demands: Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend; Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces. Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
• Job Benefits: This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass and Dependent Ski Passes Other company perks