Brand Advocate Position in West Greenwich, Rhode Island

About the Role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the store entry doors. You will entice walk-by customers with free products to encourage them to visit the store and commit to a purchase. Using the AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phones, receive a repair quote, or join our mailing list. Your goal is to make customers aware of special offers and drive them to the Cellairis counter.

Responsibilities

• Engage walk-by customers with free products to drive store visits and sales.
• Use AIDA-based scripts to attract attention, generate interest, create desire, and prompt action.
• Encourage customers to show broken phones, receive repair quotes, or join the mailing list.
• Persuade customers to visit the Cellairis counter to receive free goods or services under participation terms.

Core Competencies

• Outgoing and approachable with a persuasive personality.
• Proven sales skills and self-motivated with a results-oriented mindset.
• Ability to turn objections into leads and persist in a fast-paced environment.
• High energy and ability to memorize and naturally deliver scripts.
• Positive attitude, open to coaching, and able to uplift team members.
• Genuine concern for customers and mastery of the Customer Service Guide.

Requirements

• Excellent communication skills and highly energetic demeanor.
• Ability to develop genuine customer relationships.
• Physical ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• 1-3 years in a retail sales environment (recommended but not required).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Schedule

Multiple shifts available.

Additional Information

Candidates must have their own means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distances. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.