Brand Advocate Position in East Greenwich, Rhode Island

Location: East Greenwich, Rhode Island

About the role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. We want someone who can turn a failure into a positive action and great successes into examples for the future. This is a perfect role for someone who is athletic, highly energetic, and in excellent physical condition.

As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program, you will entice each walk-by customer with free products so they will be inclined to come to our store and ultimately commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to get the walk-by customer to the Cellairis counter. Your goal is to persuade and encourage the customer to show us their broken phone, receive a repair quote, or join our mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to drive them to the Cellairis store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Ensure customers are aware of special offers and agree to participation terms to receive free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance).

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

Disclosure

All candidates are subject to reference checks, background checks, credit checks, drug screens, skills assessments, personality assessments, and language proficiency testing. Cellairis is a smoke-free work environment, and all employees are responsible for enforcing this policy.