Brand Advocate Position in St. Cloud, Minnesota

About the role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. This position involves performing customer conversion sales at the Cellairis walk-by entry doors, enticing customers with free products to drive them into the store for potential purchases. You will use the AIDA model (attention, interest, desire, action) based scripts to persuade customers to visit the Cellairis counter, receive a repair quote, or join the mailing list.

Responsibilities

• Engage walk-by customers using scripts to drive them into the store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Turn objections into sales opportunities and capitalize on high-percentage sales leads.
• Memorize and naturally deliver sales scripts with high energy.
• Maintain a positive and open attitude, contributing to a motivated team environment.
• Provide genuine customer service and build relationships with clients.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop client relationships.
• Ability to stand for long periods and lift up to 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.
• Manageable commute (determined by Cellairis).

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment preferred).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Skills

• Outgoing and approachable personality.
• Persuasive and results-oriented with a determined, self-motivated attitude.
• Ability to turn objections into leads and capitalize on sales opportunities.
• High energy and ability to memorize and deliver scripts naturally.
• Positive attitude and openness to coaching.

Core Competencies

• Drive and urgency to generate sales and drive customers to the store.
• Genuine concern for customers and mastery of the Customer Service Guide.
• Persistence and ability to turn failures into positive actions.

Candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.