Brand Advocate Position in Raleigh, North Carolina

Location: Raleigh, North Carolina

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Your role is to entice walk-by customers with free products, encouraging them to visit our store and commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter, persuade them to show their broken phone, receive a repair quote, or join our mailing list.

Responsibilities

• Engage walk-by customers using scripts to generate interest and drive them into the store.
• Offer free products to entice customers to visit the Cellairis counter and commit to a purchase.
• Persuade customers to show their broken phone, receive a repair quote, or join the mailing list.
• Turn objections into leads and capitalize on sales opportunities.
• Stand for long periods and maintain high energy throughout shifts.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to memorize scripts and use them naturally with high energy.
• Physical ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

Disclosure

Candidates must have their own (not public) means of transportation and a manageable commute. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. Cellairis is a smoke-free work environment.