Brand Advocate Position in Marlboro, New York

Marlboro, New York

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. The Brand Advocate performs customer conversion sales at the Cellairis walk-by entry doors, enticing walk-by customers with free products to encourage them to visit the store and commit to a purchase. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors using the AIDA model (attention, interest, desire, action) based scripts.
• Entice walk-by customers with free products to encourage them to come to the store and ultimately commit to a purchase.
• Persuade and encourage customers to show their broken phone, receive a repair quote, or join the mailing list by offering free products.
• Drive customers to the Cellairis counter by making them aware of special offers and participation terms.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Cognizant of spending time with the right prospective customers.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality.
• Proven sales skills.
• Determined and self-motivated.
• Results-oriented.
• Persistent in nature and able to turn objections into leads.

Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Always open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance. All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.